Prepare your files
Export your winning bids and non-winning bids from your bidding platforms. Each file should include Lot Number, Customer ID and/or email address, and bid price or sold price.
Uploading Bids
In your Auctions tab, click the arrow on the auction you'd like to upload bids for, and press Edit.
You will see the following screen with all of the previous files that were uploaded when preparing your auction. Click either on the pencil or on the "Files" tab:
Similar to uploading an auction, click the dropdown and select the type of file you'd like to upload. You should have a choice between file types you provided in your onboarding - if you have a new file type to upload, please contact your account manager.
Again similar to the auction upload, simply follow the steps on the screen to take you through the short uploading process. If you encounter a red error message, follow the instructions given to correct the error before Saving the file.
Check Out Your Results
Once your bids files have been uploaded and process, click 'View Report' on the auction to see your sale summary.
Here you can find general auction statistics such as sell-through, bids by different customer segments, sales by department, and campaign reach for this auction. You can also download details about item matches, reactivated customer bids, and more.