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Managing and Tracking Offers in ARTERNAL
Managing and Tracking Offers in ARTERNAL

Track and manage offers in ARTERNAL's Offers tab, view offer details, add notes, and update pricing for specific contacts.

Kalila Richards avatar
Written by Kalila Richards
Updated this week

The Offers tab in ARTERNAL allows you to view and manage all works offered through SmartMail or manually created in one place. You can view all works offered to a contact, add notes, and update offer amounts for specific contacts. Follow this guide to learn how to use the Offers tab effectively.


How to Create an Automated Offer

Select the Work(s) to Send as an Offer.

  • Go to the Inventory tab and select the works you want to include in the offer.

Click on the Selection Cart

  • Once your works are selected, tap on the Selection Cart and then on the Email Selected icon.

Click on Compose Email

  • Choose which details of the work to include in the SmartMail for each recipient.

Send the Smart Mail

  • Once you’ve edited the SmartMail and added contacts, tap on the Send All button to send the email to all selected recipients.


Viewing and Editing Offers on a Contact’s Profile

You can track, view, and update offers made to a specific contact from their profile page.

Viewing Offers:

  • Select the contact you’d like to check for previous offers. Go to the Offers tab.

  • You will see a list of all works offered to this contact

Editing Offers:

If you need to update an offer, you can do so directly on the contact’s Offers tab. Here are the fields you can edit:

  • Offer Date: You can backdate this field if needed.

  • Offer Amount: Update the amount offered if you’ve provided a discount or adjusted the price for the contact.

  • Notes: Use this space for details like who the contact is or any specific terms, like discounts given.


How to Create a Manual Offer

  1. Select the Work to Offer

    • Go to the Offers tab within the work’s detail page.

  2. Create a New Offer

    • Tap on the + Create Offer button. A pop-up screen will appear where you can select a Contact, Offer Date, Offer Amount, and add any Notes.

Here is a quick video showing how to create a manual offer manually:


Benefits of the Offers Tab

The Offers tab is a great tool to keep track of who you’ve offered a work to and the corresponding offer details, all in one place. This feature helps ensure your notes stay organized and accurate, making it easy to confirm whether you or a coworker has sent a work to a client. Let automated offers streamline your workflow!


Frequently Asked Questions (FAQ):

Q: What is the purpose of the Offers tab?
A: The Offers tab allows you to view, manage, and track artworks offered to clients, view details, and make adjustments as needed.

Q: Can I adjust the price for an offer after it’s sent?
A: Yes, you can update the Offer Amount in the contact’s Offers tab to reflect any discounts or custom pricing provided.

Q: Will changing the price in the Offers tab affect the primary price of the work?
A: No, adjustments made in the Offers tab are specific to the offer and won’t affect the original inventory price.

Q: How does ARTERNAL help prevent duplicate offers?
A: The Offers tab provides a record of all offers sent, allowing you to check if a contact has already received a specific work.

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