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📱 Using Online Viewing Rooms 2.0 on Mobile

Create, edit, and share Online Viewing Rooms from your phone — complete with banners, text, and simple visit analytics.

Kalila Richards avatar
Written by Kalila Richards
Updated over 2 weeks ago

Online Viewing Rooms 2.0 is now available on mobile — making it easier than ever to create, customize, and share stunning OVR links on the go. Quickly update exhibition details, share links with collectors, and track visits — all from your phone.

🔍 What’s New

  • Create and view OVRs directly from lists, exhibitions, or fairs

  • View and search all of your viewing rooms and see visit counts at a glance

✅ Before You Start

  • Mobile OVRs inherit default template settings from the web version of ARTERNAL

  • We recommend customizing your template from the web first, as not all settings are editable on mobile yet


✏️ Creating an OVR

  • Navigate to the list, exhibition, or fair you'd like to turn into a Viewing Room

  • Tap the list to open it

  • Tap the three-dot menu in the top-right corner

  • Select Viewing Rooms

  • Tap the ➕ plus icon to create a new OVR

  • Give your OVR an internal name (only visible to you)

  • Update the URL slug if needed (this becomes the public-facing link)

✅ Your new OVR will appear in the Viewing Rooms list — ready to customize!


🎨 Customizing an OVR

Once your OVR is created, tap on it to edit:

General Info

  • Link name (shown to viewers)

  • Associated contact


Content

  • Title & Description

    • Header title

    • Subheading

    • Body text

    • Footer text

💡 Tap the Text Formatting button for markdown-style shortcuts.


Header & Banner

  • Display date

  • Display banner

  • Choose a banner image

    • Use an external URL or select an image from the list.

  • Adjust banner height with the slider

  • Customize overlay appearance (text color, opacity, etc.)


📲 Engagement & Access Controls

  • Ask for email address on entry

  • Show “Inquire” button under artworks

  • Toggle visibility of documents or installation views

💡 All changes save automatically!


📤 Sharing & Previewing

  • Tap Preview to view your OVR link on mobile

  • Tap Share Link to send via text, WhatsApp, email, etc.

  • To send via ARTERNAL Smart Mail, just copy the URL and paste it into your message


⚙️ Other Options

  • Tap the three-dot menu () to:

    • View Inventory List

    • Disable Link (makes the URL inaccessible)

    • Delete Viewing Room (permanently removes it)


ℹ️ Other Things to Note

  • Users not on Principal+ tiers will have OVR tracking analytics disabled.

  • If you are a user of both OVRs and Interests, or if the number of tabs exceeds 5, the OVR tab will move into the Dashboard (Home icon).


🚀 Coming Soon

We’re continuing to expand OVR 2.0 on mobile. Here’s a preview of what’s next:

  • More detailed analytics

  • Seamless Smart Mail integration for sending or attaching OVR links

  • Additional customization options

  • Ability to duplicate OVRs

  • Sorting and filtering in the OVR List


💬 FAQ (Frequently Asked Questons)

Q. Can I create a new OVR from my phone?
Yes! Tap "+" and follow the prompts — no desktop needed.

Q. Where do the banner and layout settings come from?
They follow the default template saved on the web version of ARTERNAL.

Q. Can I use any image as the banner?
Yes — you can paste an external URL or select an image from the list.

Q. How can I track visits?
OVRs show view counts. If you associate a contact or send via Smart Mail, those visits are tracked in the contact’s timeline.

Q. What’s the difference between disabling and deleting a link?
Disabling makes the link inactive (without deleting content). You can re-enable it anytime.

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