You can now view detailed engagement metrics for your Online Viewing Rooms directly from the mobile app. See who’s interacting with your OVRs, what they’re viewing, and how long they’re spending — all at your fingertips.
To open analytics, tap on the OVR when browsing your OVR links. (Note: the edit button has been moved to the toolbar at the top of the OVR.)
🔎 Sessions at a Glance
At the top of the panel, you’ll see high-level stats for the selected OVR:
Views – The total number of visitors
Time – Combined time spent across all visits
Artwork Views – Number of individual artworks viewed
Document Views – Total number of documents opened
Associated Contact – Tap to open the contact profile in ARTERNAL
👥 Visitor Details
Below the overview, you’ll find a breakdown of each session, including:
Device & Email – Shows whether the visitor used desktop or mobile. If the viewer is saved in ARTERNAL, their email will appear.
Time of Visit
Visit Length
Images Viewed
Documents Viewed
Location
💡 Use this panel to track collector interest and follow up with contacts who’ve spent meaningful time in your OVR.
👁️ Viewing a Visitor’s Activity
Tap a specific session to open the Activity tab, which gives a detailed timeline of that visit. You’ll see exactly which artworks and documents were opened, for how long, and in what order.
If the viewer is a saved contact in ARTERNAL, you can tap their name to open their full contact profile.
🖼️ Artwork Views
The Artwork Views tab shows:
Which artworks were viewed
How long they were viewed
How many unique visitors engaged with each piece
This helps you identify works that are generating the most interest.
📄 Document Views
The Document Views tab shows how many times each document was opened within the OVR.
❓ Frequently Asked Questions:
Can I see who viewed my OVR?
Yes - if the viewer is a saved contact, their email and profile will appear. Otherwise, you’ll see an anonymous session.
Do OVR analytics show time spent?
Yes, you’ll see both total time across all visits and the length of each individual session.
Where do I find OVR analytics on mobile?
Open your OVR list, tap a Viewing Room, and scroll to the Sessions, Artwork, or Documents tabs.