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How to Add Roles and Tags to a Contact

Learn how to add roles and tags to contacts in ARTERNAL and create new roles or tags for efficient contact management.

Written by Yujia Zheng
Updated over a year ago

You can add roles and tags to contacts and search for contacts based on these tags. Here’s how:

Step 1: Access the Contacts Tab

  • In the left-side bar, select the Contacts tab, then choose the contact you want to add the roles or tags to.

Step 2: Add a New Role or Tag

  • Select Add Role or Add Tag.

  • Choose the desired role or tag from the dropdown menu.

Step 3: Create a New Role or Tag

  • If the role or tag you want to add isn’t in the dropdown, type the new role/tag and hit Enter to create and add it.


Frequently Asked Questions (FAQ):

Q: How do I add a role or tag to a contact in ARTERNAL?
A: Go to the Contacts tab, select the contact, then click Add Role or Add Tag, and choose from the dropdown or create a new one.

Q: Can I add a new role or tag that isn’t already in the system?
A: Yes, type the new role or tag in the field and hit Enter to add it.

Q: How can I search for contacts using roles or tags?
A: After adding roles and tags, you can search for contacts based on these criteria in Filters.

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