Once connected to QuickBooks, you’ll see a new action button on ARTERNAL's transactions page. You may click this button to sync an ARTERNAL invoice to QuickBooks.

You will be notified of the sync’s progress through notifications at the top of your screen.

Sync failures are possible. If you ever see an error message, please reach out to the support team so that we can investigate.

Other ways to sync and update

Syncing is also possible from within the invoice, in the top right corner. Please make sure that a contact has been added to the invoice before syncing.

If an invoice has been synced already, you may update the invoice by repeating the sync. On the invoice main page, it will show you when the invoice was last synced to Quickbooks.

Payment status

If an invoice is paid in Quickbooks, the payment status will update in ARTERNAL after you press the sync button again. The latest payment status in Quickbooks will reflect in ARTERNAL.

​Tax on the invoice

If there is tax on the invoice, ARTERNAL will ask you which QB tax agency you would like to use. Select the agency most relevant to the shipping address in the tax agency popup:

If you’re not sure how to add a tax agency to QB for the given address, make sure to click the “Find out how to add it” link on the popup.