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Why Are My Emails Going to Spam and How to Prevent It
Why Are My Emails Going to Spam and How to Prevent It

Learn why your emails may be going to spam and discover tips and tools, like online spam checkers, to help prevent this from happening.

Yujia Zheng avatar
Written by Yujia Zheng
Updated over a month ago

Why Are My Emails Going to Spam?

Wondering why your emails are ending up in the spam folder? Here’s what you need to know:

Why Do Emails Go to Spam?

Each email service (Google, Outlook, etc.) uses its own algorithm to determine spam, so there isn’t a definitive answer to prevent this.

Since smart mails come directly from your email server, using ARTERNAL to send emails does not increase the likelihood of emails going to spam—except when using an external server like AWS.

What Can I Do to Prevent Emails from Going to Spam?

To reduce the chance of your emails going to spam, here are a few things you can do:

  • Avoid using certain spam-trigger keywords.

  • Limit the number of images you attach.

  • Ask recipients to whitelist your email.

For more tips, check out this online article linked here.

Use Online Spam Checkers

Another helpful tool is an online spam checker, like the one linked here. These tools identify spam triggers in your email and estimate the likelihood of it going to spam.


Frequently Asked Questions (FAQ):

Q: Why are my emails going to spam?
A: Each email service (Google, Outlook, etc.) has its own algorithm to detect spam. Using ARTERNAL doesn’t increase the chances, except when sending via AWS servers.

Q: How can I prevent my emails from going to spam?
A: Avoid using spam-trigger keywords, limit images, and ask recipients to whitelist your email. You can also use online spam checkers.

Q: Does sending smart mails via ARTERNAL increase the chance of spam?
A: No, unless you are using external servers like AWS, ARTERNAL doesn’t increase the likelihood of emails going to spam.

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