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Managing Buyer Associations and Ownership in ARTERNAL
Managing Buyer Associations and Ownership in ARTERNAL

Learn how ARTERNAL automatically tracks and associates owners with artworks and how to view all works purchased by a contact.

Yujia Zheng avatar
Written by Yujia Zheng
Updated over a month ago

After marking a work as sold, ARTERNAL can automatically create an association to help you track the buyers of the artwork. Here’s how it works:

Step 1: Mark the Inventory as Sold

  • There are two ways to mark a work as SOLD:

    • From the Inventory section: Change the availability status to SOLD, and you will be prompted to enter the buyer's name in a pop-up window.

  • From the Invoice: If the work is not marked as sold when creating an invoice, you will see a button labeled Mark X work(s) above as SOLD. Clicking this will automatically associate the buyer as the contact in the invoice..

Step 2: View the Owner in the Associations Section

  • After marking the work as sold, the buyer will appear in the Associations section of the artwork’s inventory profile as the Owner.

Step 3: Track Multiple Owners

  • If the artwork is sold again to a new buyer, repeat step 1. The Associations section will then display both the Previous Owner and the current Owner.

Step 4: View Purchased Works in the Contact's Profile

  • To view all the works a contact has purchased, go to the Contact’s Profile and navigate to the Inventory tab, where all purchased works will be listed.


Frequently Asked Questions (FAQ):

Q: How does ARTERNAL automatically associate a buyer with an artwork?
A: When you mark an artwork as sold, the buyer’s name is automatically added to the Associations section as the Owner.

Q: Can I track previous owners if the work is sold multiple times?
A: Yes, if the artwork is sold again, the previous buyer will be labeled as the Previous Owner, and the new buyer will be listed as the current Owner.

Q: How can I see all the works a contact has purchased?
A: Go to the contact's profile and navigate to the Inventory tab to view all works purchased by that contact.

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