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Managing Buyer Associations and Ownership in ARTERNAL

Learn how ARTERNAL automatically tracks and associates owners with artworks and how to view all works purchased by a contact.

Yujia Zheng avatar
Written by Yujia Zheng
Updated over 7 months ago

After marking a work as sold, ARTERNAL can automatically create an association to help you track the buyers of the artwork. Here’s how it works:

Step 1: Mark the Inventory as Sold

  • There are two ways to mark a work as SOLD:

    • From the Inventory section: Change the availability status to SOLD, and you will be prompted to enter the buyer's name in a pop-up window.

  • From the Invoice: If the work is not marked as sold when creating an invoice, you will see a button labeled Mark X work(s) above as SOLD. Clicking this will automatically associate the buyer as the contact in the invoice..

Step 2: View the Owner in the Associations Section

  • After marking the work as sold, the buyer will appear in the Associations section of the artwork’s inventory profile as the Owner.

Step 3: Track Multiple Owners

  • If the artwork is sold again to a new buyer, repeat step 1. The Associations section will then display both the Previous Owner and the current Owner.

Step 4: View Purchased Works in the Contact's Profile

  • To view all the works a contact has purchased, go to the Contact’s Profile and navigate to the Inventory tab, where all purchased works will be listed.


Frequently Asked Questions (FAQ):

Q: How does ARTERNAL automatically associate a buyer with an artwork?
A: When you mark an artwork as sold, the buyer’s name is automatically added to the Associations section as the Owner.

Q: Can I track previous owners if the work is sold multiple times?
A: Yes, if the artwork is sold again, the previous buyer will be labeled as the Previous Owner, and the new buyer will be listed as the current Owner.

Q: How can I see all the works a contact has purchased?
A: Go to the contact's profile and navigate to the Inventory tab to view all works purchased by that contact.

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