The Dashboard gives you a real-time snapshot of activity across your ARTERNAL account. From Smart Mail engagement to artwork availability updates, it’s designed to help you quickly understand what’s happening and where to focus.
Accessing the Dashboard
When you log in, you’ll automatically land on the Dashboard.
You can also access it anytime by navigating to:
Home → Dashboard
Filtering Your View
At the top of the page, you can filter activity by:
Date range
User
This allows you to review performance and activity for specific time periods or team members.
Activity Summary
Directly below the filters, you’ll see a summary of key activity metrics:
Smart Mails sent
Clickthroughs received
Unique contacts sent an offer
Artworks added
Contacts added
This gives you a quick performance overview at a glance.
A note on clickthrough tracking
Clickthrough tracking records when a recipient clicks on an artwork or link inside a Smart Mail.
We no longer track email opens, as open tracking has become unreliable due to email privacy settings and device-level restrictions.
Dashboard Widgets
Below the summary, you’ll find interactive widgets that surface detailed activity.
1. Recent Smart Mail Clickthroughs
See engagement activity from sent Smart Mails, including:
Contact name
Email subject line
Attachment or hyperlink clicked
Number of clickthroughs
Most recent clickthrough time
This helps you prioritize follow-ups based on real interest.
2. Recent Availability Status Changes
This widget highlights artworks whose availability has recently changed. You’ll see:
Artwork name
Previous availability status
Current availability status
Date of change
Perfect for keeping your team aligned on inventory updates.
3. Newly Available Artworks
This section surfaces artworks that recently became available again.
Sales teams can use this to quickly identify works that can now be offered to collectors.
4. Mobile Share Link Activity
Track engagement from artworks shared via mobile share links. You’ll see:
Contact name
Artwork shared
Number of clickthroughs
Time of last clickthrough
Messaging app used (if applicable)
This helps you understand which shared works are generating interest.
Notes and Tasks
Scroll further down to view:
Recent Notes
Recent Tasks
Hover over a note or task to:
Edit
Delete
This makes it easy to manage follow-ups directly from the Dashboard.
Customize Your Layout
You can rearrange Dashboard widgets by dragging and dropping them into your preferred order.
This allows you to tailor the Dashboard to match your workflow.
How Teams Use the Dashboard to Drive Performance
The Dashboard isn’t just a summary page — it creates visibility across your organization. When activity is transparent, teams move faster and with more intention. Here’s how different roles typically use it:
Sales Teams
Identify which collectors are actively engaging through Smart Mail clickthroughs
Prioritize follow-ups based on real interest
Spot newly available works and reintroduce them strategically
This shifts outreach from guesswork to informed action.
Directors & Managers
Filter by user to review individual activity
Track outreach volume and engagement trends over time
Monitor inventory movement and availability changes
With clear visibility, leadership can coach more effectively and make confident decisions based on data, not assumptions.
Operations Teams
Track artwork status changes in real time
Monitor newly added artworks and contacts
Stay aligned on internal notes and task follow-ups
This reduces internal friction and keeps teams coordinated.
Building a Performance-Driven Workflow
Many teams begin their day on the Dashboard to quickly answer:
Who engaged yesterday?
What changed in inventory?
Where should we focus today?
When everyone works from the same source of truth, accountability improves naturally. Activity is visible. Engagement is measurable. Decisions become clearer.
That’s where the Dashboard adds real value — not just by showing activity, but by helping your team act on it.
Have Suggestions?
We’re always improving the Dashboard experience. If you have ideas for new widgets or enhancements, reach out to us via:
Support chat
We’d love to hear from you.
❓FAQs
Q: Can I filter the Dashboard by specific users?
A: Yes. Use the User filter at the top of the Dashboard to view activity for a specific team member.
Q: Can I adjust the date range?
A: Yes. Use the Date Range filter to review activity for a custom timeframe, such as the last 7 days, 30 days, or a specific period.
Q: Why don’t I see email open tracking?
A: We no longer track email opens because many email providers block or distort open data due to privacy settings. Instead, we focus on clickthrough tracking, which reflects real engagement when a recipient clicks an artwork or link.
Q: What counts as a clickthrough?
A: A clickthrough is recorded when a recipient clicks on an artwork, attachment, or link inside a Smart Mail.
Q: Can I rearrange the widgets?
A: Yes. You can drag and drop widgets to customize the layout based on what matters most to your workflow.
Q: Why am I not seeing activity on my Dashboard?
A: If your Dashboard appears empty:
Check your date range filter
Confirm the correct user filter is selected
Make sure activity has occurred within the selected timeframe
Q: Do all users see the same Dashboard?
A: The Dashboard reflects activity based on the selected filters and user permissions. If access differs, visibility may vary between team members.