Adjusting your email and in-app notifications

ArtHelper sends notifications when other artists interact with you or your work — likes, comments, follows, connection requests, trending alerts, and a daily summary email. You can leave them all on, or you can keep just the ones you care about. This article walks through each switch in your notification settings and what it controls.## Managing high-volume community notificationsIf you're receiving 40–50 emails in a couple of days, you've likely joined multiple active communities with the default "notify on every post" setting turned on. This is fixable without unsubscribing from everything — you can reduce the volume while staying in the communities you care about.**Important:** Don't use the "unsubscribe" link in email footers to stop community emails. That link turns off ALL emails from ArtHelper, including important account emails like password resets and billing receipts. Instead, use the in-app settings below to selectively reduce volume.### How to reduce community email volume1. **Mute specific communities (without leaving them)** - Go to the community page for any community you've joined - Click the **Settings** or **...** menu in the top right - Select **Mute notifications** — you'll stay a member but won't receive emails about new posts in that community - You can unmute anytime from the same menu2. **Switch from "every post" to "digest" or "off"** - Go to [arthelper.com/settings](https://app.arthelper.ai/settings) - Click the **Notifications** tab - Scroll to the **Community activity** section - Turn off **New Follow Post Alerts** (stops individual emails when artists you follow post) - Turn on **While You Were Away Digest** instead — this sends one weekly summary of top posts from your communities instead of individual emails3. **Turn off the master "Community activity" toggle** - Still in [arthelper.com/settings](https://app.arthelper.ai/settings) → **Notifications** tab - At the top of the **Community activity** section, you'll see a master toggle - Turning this off stops ALL community-related emails (votes, trending alerts, follow posts, digests, replies/reactions on community posts) - You'll still see everything in your notification bell when you log in### Understanding "following" vs. "community" notifications- **Following notifications** (controlled by "New Follow Post Alerts") — emails you every time an artist you specifically clicked "Follow" on publishes a new post - **Community notifications** (controlled by individual community mute settings) — emails you about activity in communities you've joined, like new posts from any member - **Vote/Trending/Reply notifications** — emails you about interactions with YOUR posts in communitiesIf you're getting flooded, the culprit is usually "New Follow Post Alerts" being on while you've followed many active artists, or joining communities without muting them first. Turn off "New Follow Post Alerts" and mute high-volume communities to bring your inbox back under control.## How to find your notification settings1. Go to [arthelper.com/settings](https://app.arthelper.ai/settings). 2. Click the **Notifications** tab. 3. You'll see three groups of switches — one for the daily activity email, one for community activity, and one for your network and messages. 4. Flip any switch on or off. Changes save automatically — you don't have to click a save button.## Daily activity emailThis is the once-a-day round-up email that summarizes what happened on your account the day before.- **Daily Activity Email** — turns on or off the once-daily email summary. When it's off, you'll still see everything in the bell when you visit ArtHelper; you just won't be emailed about it.## Community activity emailsThese control emails about things happening on your community posts, the wider feed, and communities you've joined.- **Vote Notifications** — emails you when other artists vote on your community posts. - **Trending Alerts** — emails you when one of your posts starts trending in the community feed. - **New Follow Post Alerts** — emails you when an artist you follow publishes something new. - **While You Were Away Digest** — a weekly digest of the top posts from the communities you've joined. - **Reply & Reaction Notifications** — emails you when someone replies to or reacts to your community posts and comments.## Network and messages emailsThese control emails about your network — incoming connection requests, accepted requests, and direct messages from people you've connected with.- **Connection requests & accepts** — emails you when another artist sends you a connection request, or when one of your requests is accepted. - **Direct messages** — emails you when a connection sends you a direct message you haven't read yet.**Note:** Email toggles only control **email**. The notification bell inside ArtHelper still shows every notification, even ones you've turned off for email. That way you can still find them when you log in, without filling up your inbox.## A starter setupIf you're not sure where to begin, this combination works well for most artists:- Leave **Daily Activity Email** on — it's the easiest way to see everything in one daily digest. - Leave **Connection requests & accepts** and **Direct messages** on so you don't miss real conversations. - Turn off **Vote Notifications** if you find them too frequent. - Turn off **New Follow Post Alerts** and turn on **While You Were Away Digest** instead if you're following many active artists. - Adjust the rest as you get a sense of what you actually act on.## Common questions### Where do Sparklink emails fit in?Sparklinks — the daily nudge with one of your paintings and a useful task — are part of the daily activity email and the marketing emails ArtHelper sends. To stop them, see the [Sparklinks](/assistant/what-are-sparklinks/) article. The notification-settings page above is about everyday in-product activity, not the marketing rail.### What about text messages?Daily Sparklink texts are the only text messages ArtHelper sends. To unsubscribe, reply *STOP* to any of them. To turn them back on, reply *START*.### I turned everything off but I still got an email — why?A few emails are sent regardless of these toggles: account safety notices, password resets, billing receipts, and important changes to your account. Everything else respects the switches on this page.### Will I miss anything important if I turn off email notifications?No — the bell inside ArtHelper still shows every notification. The email toggles only control whether we also send you an email about it. You can always log in and see what happened.