Notification & Communication Settings Guide
ArtHelper provides full control over how and when you receive updates. Manage your preferences via arthelper.com/settings under the Notifications tab.
All changes save automatically—no confirmation required.
1. Multi-Level Notification Control (v4.6.17+)
Instead of managing every email individually, ArtHelper offers three levels of control:
Master Email Switch: Located at the top of the Notifications tab. Flipping this off disables all notification emails at once (excluding critical account notices).
Section Toggles: Located at the header of each category (e.g., Community Activity, Network & Messages, Marketing). Muting a section disables all emails within that specific group without turning off your entire account's notifications.
Individual Toggles: Located inside each section. These allow you to fine-tune exact alerts (e.g., keeping Connection Requests enabled while turning off Vote Alerts).
Note: Disabling email notifications will not clear your in-app activity. The notification bell inside ArtHelper continues to record all account updates.
2. Notification Types Reference
Summary Updates
Daily Activity Email: Sends a once-daily digest summarizing interactions on your account from the previous day.
Community Activity
Vote Notifications: Alerts you when artists vote on your community posts.
Trending Alerts: Alerts you when one of your posts starts trending in the feed.
New Follow Post Alerts: Alerts you when an artist you follow publishes new content.
While You Were Away Digest: Sends a weekly summary of top posts across your joined communities.
Reply & Reaction Notifications: Alerts you when someone replies to or reacts to your posts or comments.
Network & Direct Messages
Connection Requests & Accepts: Alerts you when another artist sends a connection request or accepts yours.
Direct Messages: Alerts you when a connection sends an unread private message.
3. High-Volume Inbox Management
If you are receiving too many community emails, you can reduce the volume without leaving your groups:
Mute Specific Communities: Go to any community page, click the three dots (...) in the top-right corner, and select Mute notifications. You will stay a member but stop getting emails for new posts.
Switch to Weekly Digest: Turn off New Follow Post Alerts and enable While You Were Away Digest under settings.
Mute Community Activity Section: Toggle off the Community Activity section switch at the top of that category to halt all community-related emails at once.
Caution: Avoid using email footer "Unsubscribe" links if you want to keep receiving password resets or billing receipts, as legacy unsubscribes may opt you out of all system emails.
4. One-Click Footer Unsubscribes
Clicking the Unsubscribe link in the footer of any ArtHelper email opens an external management page without requiring a login. You can selectively turn off:
Connection requests & accepts
Direct messages
Other general notification categories
If you are logged out, your selections save to your email address and sync automatically the next time you sign in.
5. Daily SMS Tips (Sparklinks)
US-based users can opt to receive daily creative nudges via text message (SMS). SMS and email channels operate independently—turning off one will not affect the other.
Opting In: Check the TCPA consent box during onboarding or enable it under Settings -> Notifications-> Daily SMS Tips.
Opting Out: Reply STOP to any text message, or turn the toggle off in your notification settings.
Rejoining: Reply START to any previous text message or re-enable it via settings.
6. Privacy & Contact Boundaries
While connection requests and direct messages cannot be completely disabled across the platform, you can restrict notifications or hide your profile:
To Stop Alerts Only: Uncheck both email and in-app toggles for Messages and Connection Requests in your Notifications settings.
To Block a Specific User: Visit the artist's profile, click the three dots (...) menu in the top-right corner, and select Block user.
To Make Your Profile Private: Go to Settings -> Privacy and enable "Make my profile private". This hides you from directory search, blocks new incoming requests or messages, and keeps your posts off the main feed while retaining access to portfolio tools and AI features.
Full System Lockout
To stop all incoming contact attempts:
Turn off the Master Email Switch and clear all In-App Notification toggles.
Navigate to Settings -> Privacy.
Set "Who can send me connection requests" to "No one".
Set "Who can message me" to "Only artists I'm connected to" (disconnect existing contacts first if total privacy is needed).
7. Security & Login Alerts
ArtHelper sends automatic email alerts whenever a login is detected on your account.
Common Causes for Unfamiliar Locations
Before resetting your password, verify whether one of these common network factors caused a location mismatch:
ISP Geolocation: IP addresses route through regional Internet Service Provider hubs, which may place your location 50–100 miles away from your physical town (e.g., showing a major hub like Columbus, OH).
Mobile Data Networks: Cellular towers dynamically route traffic across wide areas, often triggering alerts in neighboring cities or states.
VPN/Proxy Use: The alert reflects the physical location of the VPN server rather than your device.
Time zone Shifts: Notification timestamps adjust based on your local device settings rather than the remote server time.
Responding to Suspicious Logins
Verify the Discrepancy: Check whether the flagged location falls completely outside your region, mobile roaming area, or active VPN route.
Reset Your Password: Go to Settings -> Account -> Change Password and update your credentials immediately.
Contact Support: Forward the login notification email to support@arthelper.ai so the security team can audit your account activity.