**Important limitation:** Room mockups currently work only for 2D artwork meant to hang on a wall — paintings, prints, drawings, photographs, and digital illustrations. Sculptures, furniture, glass pieces, ceramics, and wearable art cannot be rendered in room settings at this time. This is a design limitation of the mockup tool, not a setting you can change.Room mockups put your artwork on real-looking walls — a living room, a hallway, a bedroom — so you (and your collectors) can see how a piece would look at scale, in context. ArtHelper generates a set of these automatically for every painting you upload, in lots of different room styles. You can save your favourites, download them one at a time, or download all of them in a zip.**Important:** Mockups are generated automatically *from* the artwork you've already uploaded to ArtHelper. You don't upload images separately into the mockup tool. If you're wondering how to get your art to appear in a room mockup, the answer is: upload the artwork first (or make sure your existing upload finished successfully), then visit the mockups page for that piece.This article walks through where to find them and how to use them.## Where to find your room mockupsEvery piece of art you upload gets its own mockups page. There's also a Room Mockups page on your public profile that shows the ones you've chosen to feature.1. Open one of your paintings — go to [arthelper.com/my-artwork](https://www.arthelper.com/my-artwork) and click the piece.2. Click **Room Mockups**. The page at *arthelper.com/tools/mocks/[artwork-id]* opens with a grid of room scenes featuring your painting.3. To browse the full set of mockups across all your work that you've chosen to feature, visit *arthelper.com/your-name/room-mockups*.**Troubleshooting:** If you don't see a mockup for an uploaded piece, make sure the image is at least 800px on the shortest side and the upload finished successfully. Check your [My Artwork](https://www.arthelper.com/my-artwork) page to confirm the piece appears there with a complete thumbnail.## Saving a mockup you likeSaving a mockup keeps it on the artwork and lets you find it later under your saved content.1. Hover (or tap) any mockup in the grid.2. Click the **Save** button. A bookmark icon fills in to show it's saved.3. To unsave, click the saved button again.Saved mockups show up at [arthelper.com/saved](https://www.arthelper.com/saved) alongside the rest of your saved content.## Finding your saved room mockupsOnce you've saved mockups you like, you can find them in two places:1. **On the artwork's detail page** — visit [arthelper.com/my-artwork](https://www.arthelper.com/my-artwork), click the piece, then click **Room Mockups**. Your saved mockups appear with a filled bookmark icon.2. **In your Saved Content area** — go to [arthelper.com/saved](https://www.arthelper.com/saved). Saved mockups appear alongside other content you've bookmarked.**Important:** Mockups are generated on demand from your original artwork upload and are not stored permanently on ArtHelper's servers unless you download them to your own device. If you want to keep a mockup long-term, download it.## Downloading mockupsYou can download mockups one by one or grab the whole set in a zip file.1. From the Room Mockups page for a piece, click any individual mockup thumbnail to open it larger in a lightbox overlay (you can close the lightbox with the **X** button or by pressing **ESC** to return to the page).2. Right-click the enlarged image and choose **Save image as…** to download just that one.3. To download every mockup for that piece in one go, click **Download All** at the top of the page. ArtHelper bundles them into a zip and starts the download. This can take a minute or two for a large set.**Tip:** Room mockups are also useful for social posts. Pick one you love, download it, and use it as the lead image when you share a new piece — it gives the work a sense of scale that a flat photo can't.### Finding and keeping downloaded mockups**Important:** Mockups are NOT automatically saved to a gallery or storage area within ArtHelper. They exist only in the mockup viewer modal while it's open. Once you close the modal, the mockup is gone unless you've downloaded it.**To keep a mockup permanently:**1. Click the **download button** (↓ icon) in the bottom-right corner of the mockup preview while it's open in the lightbox overlay.2. The mockup will save as a JPG file to your device's Downloads folder (or wherever your browser is configured to save files).3. From there, you can move it to another folder, upload it to social media, share it with collectors, or use it however you like.**If you closed the modal without downloading:**Don't worry — you can regenerate the same mockup any time:1. Go back to the artwork's page at [arthelper.com/my-artwork](https://www.arthelper.com/my-artwork) and click the piece.2. Click **Room Mockups** to return to the mockup grid.3. Click the same mockup thumbnail to reopen it in the viewer, then download it.The mockup will look identical to the one you saw before — it's generated from the same artwork file and room template.## Customizing mockup materials and settingsMockups currently render as framed prints only; material customization is not available. All room mockups show your artwork as a framed piece on a wall. If you'd like to see your work rendered on other surfaces (canvas, ceramic, metal, etc.), you can mention this to support — feature requests help shape the roadmap.### Controlling frames on already-framed artworkIf you've uploaded artwork that already includes a frame in the photo, you may see the mockup adding a second frame around it. This happens because the mockup tool doesn't know your uploaded image already has a physical frame — it sees the entire image (artwork + frame) and then adds a *second* virtual frame on top if you have a frame style selected in the mockup settings.**To prevent double-framing:****Option 1: Turn off the virtual frame**1. On the Room Mockups page for that piece, look for the **Frame toggle** control near the top of the page (often labeled **Show Frame** or a frame icon).2. Click the toggle to set the frame style to **None**. The mockups will re-render showing your artwork (including its existing physical frame in the photo) without adding a second virtual frame on top.3. This is the quickest fix if you've already uploaded the artwork with its frame visible.**Option 2: Re-upload a frameless crop**1. Open your original artwork file in a photo editor or cropping tool.2. Crop the image tightly to show *only* the artwork itself, excluding the physical frame.3. Re-upload the cropped version to ArtHelper, replacing the old file.4. Now when you generate mockups, the tool will add its virtual frame around just the artwork, and you'll avoid the double-frame look.Use whichever method works best for your workflow. If you're planning to upload new work in the future, uploading frameless crops from the start will save you time adjusting settings later.## Filtering and re-rolling the room stylesThe mockups page shows a wide mix of room styles — modern, traditional, minimalist, gallery-white, and so on. You can narrow what you see.1. Use the filter chips above the grid to limit the rooms to a single style or vibe.2. If a particular room doesn't look right, save the ones you like and ignore the rest — new rooms get added to the catalog over time, so check back.## Asking the Assistant to generate mockupsYou don't have to use the dedicated page. You can also ask your Assistant to pull up room mockups for a piece in the middle of a chat.1. Open the Assistant and attach (or reference) a piece of your artwork.2. Ask for room mockups — for example, *"Show me room mockups for this piece"*.3. The Assistant pulls up the mockups inline. From there you can save, download, or jump to the full mockups page.## Troubleshooting room mockups### One artwork is not appearing in mockupsIf you've uploaded a piece but mockups aren't generating:1. **Check artwork requirements** — the image must be at least 800px on the shortest side. Go to [arthelper.com/my-artwork](https://www.arthelper.com/my-artwork) and confirm the piece shows a complete thumbnail (not a broken image icon or loading spinner).2. **Verify the file type** — ArtHelper accepts JPG, PNG, and WebP. If you uploaded a different format, re-upload as JPG.3. **Look for error messages** — on the artwork detail page, check for any red error text or a warning banner that says the upload didn't finish. If you see one, re-upload the image.4. **Wait a few minutes** — mockup generation can take 2–5 minutes after a successful upload. Refresh the page and check again.If the piece still doesn't have mockups after 10 minutes and the upload looks fine, contact support with the artwork ID or URL.### Why one piece isn't showing in mockupsIf a specific artwork never generates mockups, even after waiting and refreshing, the most common causes are:**1. The image file is corrupt or unreadable**Sometimes an image file can open on your computer but still contain data errors that prevent the mockup renderer from processing it. This is especially common with files that have been edited, saved, and re-saved many times, or exported from certain apps.**What to do:**- Open the original artwork file on your computer. - Re-export or re-save it as a fresh JPG at high quality (90% or above). - Delete the old upload from [arthelper.com/my-artwork](https://www.arthelper.com/my-artwork) and upload the new file. - Wait a few minutes and check the Room Mockups page again.**2. The image resolution is too small**While ArtHelper's minimum is 800px on the shortest side, mockups work best with images that are at least **1500px** on the shortest side. If your file is close to the 800px minimum, the mockup generator may reject it or produce poor results.**What to do:**- Check the pixel dimensions of your uploaded file (right-click the file on your computer and choose **Properties** or **Get Info**). - If either dimension is under 500px, the file is definitely too small. - Re-photograph or re-scan your artwork at a higher resolution, aiming for at least 2000px on the longest side. - Upload the higher-resolution version and check mockups again.If you've re-uploaded a clean, high-resolution file and mockups still don't appear after 10 minutes, contact support with the artwork URL — there may be a backend issue the team needs to investigate.### When one piece of art doesn't appear in mockupsIf a specific piece is missing from mockups while other artworks generate them fine, here are the most common causes and how to fix them:**1. Image is still processing**Mockups are generated *after* your artwork upload finishes processing. If you just uploaded the piece in the last few minutes, the system may still be working on it.**What to do:**- Wait 5–10 minutes after the upload completes. - Refresh the Room Mockups page for that artwork. - If mockups still don't appear after 10 minutes, move on to the other checks below.**2. File format issues**ArtHelper accepts JPG, PNG, and WebP image files. Some other formats (like TIFF, BMP, or proprietary raw camera files) may upload successfully but fail during mockup generation because the renderer can't read them.**What to do:**- Check the file type of your original upload. On most computers, you can see this by right-clicking the file and choosing **Properties** (Windows) or **Get Info** (Mac). - If the file is not JPG, PNG, or WebP, open it in a photo editor (like Photoshop, GIMP, Canva, or your phone's Photos app) and export it as a JPG. - Delete the old upload from [arthelper.com/my-artwork](https://www.arthelper.com/my-artwork) and upload the new JPG file. - Wait a few minutes and check the Room Mockups page again.**3. Resolution is too low**The absolute minimum for mockup generation is 800px on the shortest side, but the tool works best with images that are **at least 1500px** on the shortest side. Images that are too close to the minimum may fail to generate usable mockups.**What to do:**- Check the pixel dimensions of your file. Right-click the image file on your computer and choose **Properties** or **Get Info** to see the width and height in pixels. - If either dimension is under 800px, the file is too small. If it's between 800px and 1500px, it may work inconsistently. - Re-photograph or re-scan your artwork at a higher resolution. For best results, aim for at least 2000px on the longest side. - Upload the higher-resolution version and check mockups again.**4. File is corrupted or contains errors**Sometimes an image file looks fine when you open it on your computer, but it contains hidden data corruption or malformed metadata that prevents the mockup renderer from processing it. This is more common with files that have been edited and re-saved many times, or exported from certain apps with non-standard settings.**What to do:**- Open the image in a photo editor. - Choose **Export** or **Save As** (not just **Save**) and export it as a *new* JPG file with high quality settings (90% or above). - Delete the old upload from [arthelper.com/my-artwork](https://www.arthelper.com/my-artwork). - Upload the freshly exported file. - Wait a few minutes and check the Room Mockups page.Exporting a fresh copy often clears out corruption and metadata issues.**5. The artwork is 3D or non-wall art**The room mockup tool only works for flat, wall-hangable 2D art (paintings, prints, drawings, photos). If you've uploaded an image of a sculpture, ceramic piece, furniture, or other 3D object, the system may reject it or produce nonsensical results.See the section **Room mockups for 3D work, sculptures, and non-wall art** below for full details.**Still not working?**If you've checked all of the above and mockups still aren't appearing after 10 minutes, contact ArtHelper support with:- The URL or ID of the artwork - The file type and resolution of the image you uploaded - A description of what you see (e.g., "The mockups page is blank" or "I get an error message")The support team can check backend logs to see if there's a server-side issue blocking mockup generation for your piece.### Frames appearing on already-framed artworkSee **Controlling frames on already-framed artwork** in the section above. Use the frame toggle control on the mockups page to turn off the virtual frame if your uploaded image already includes one.### Cannot save in situ picturesIf you're trying to save a room mockup and it's not working, the issue is usually confusion between **saving** (bookmarking within ArtHelper) and **downloading** (saving a file to your computer).**ArtHelper has two different "save" actions:****1. Save (bookmark) a mockup within ArtHelper**This keeps the mockup in your ArtHelper account so you can find it later. Saved mockups appear at [arthelper.com/saved](https://www.arthelper.com/saved) and show a filled bookmark icon on the mockup grid.**How to save a mockup:**- Hover over (or tap) a mockup thumbnail on the Room Mockups page. - Click the **Save** button (bookmark icon). - The icon fills in to show it's saved.This does NOT save a file to your computer. It only bookmarks the mockup in your ArtHelper account. You can view it any time by going to [arthelper.com/saved](https://www.arthelper.com/saved) or returning to the artwork's Room Mockups page.**2. Download (save to your device)**This saves the mockup image as a JPG file on your computer, phone, or tablet. You can then use it for social media, share it with collectors, print it, or keep it in your own files.**How to download a mockup:**- Click a mockup thumbnail to open it in the lightbox overlay. - Click the **download button** (↓ icon) in the bottom-right corner of the preview. - The mockup will download as a JPG file to your device's Downloads folder (or wherever your browser saves files).**Common mistake:**Many users try to "save" a mockup by right-clicking it in the grid and choosing **Save image as…** from the browser menu. This usually saves a low-resolution thumbnail, not the full-size mockup.**To get the full-resolution mockup file:**1. Click the mockup thumbnail to open it full-size in the lightbox. 2. Click the download button (↓) in the overlay. 3. Or right-click the enlarged image in the lightbox and choose **Save image as…** — this will save the full-size version.**If the download button doesn't work:**- Make sure pop-ups are not blocked in your browser. Some browsers block automatic downloads and show a notification you need to approve. - Try a different browser (Chrome, Firefox, Safari, or Edge). - If you're on a mobile device, tap and hold the mockup in the lightbox overlay, then choose **Save Image** or **Download Image** from the menu that appears.**If you closed the mockup without downloading it:**Don't worry — mockups are generated from your uploaded artwork and can be re-opened any time. Just go back to the artwork's Room Mockups page, click the same mockup thumbnail, and download it.## Room mockups for 3D work, sculptures, and non-wall artThe room mockup tool is designed specifically for **flat, wall-hangable art** — paintings, prints, drawings, photographs, and digital illustrations. It renders your artwork as a framed piece on a virtual wall.**The tool does NOT support:**- Sculptures (bronze, stone, wood, resin, etc.) - Furniture and functional objects - Ceramics, pottery, and glasswork - Wearable art (clothing, jewelry, accessories) - 3D mixed-media pieces - Installation art - Free-standing work of any kindThis is a **design limitation, not a setting you can toggle**. The mockup renderer does not have depth or spatial rendering capabilities — it cannot place a 3D object realistically into a room scene, account for lighting from multiple angles, or show how a sculpture would look on a pedestal or shelf.There is **no "3D mode"** or toggle to enable sculptures. The feature is 2D-only by design.### What happens if you upload a photo of a sculpture?If you upload an image of a 3D object (like a photo of a ceramic vase or a bronze figure), ArtHelper will treat it like any other image and attempt to generate room mockups. The result will be your sculpture photo displayed as a *flat framed print on a wall*, which obviously won't look right or make sense for the work.The tool has no way to know the object in your photo is three-dimensional — it sees only the 2D photograph.### Why is there no toggle or setting for 3D work?Rendering three-dimensional objects realistically in virtual spaces requires entirely different technology than the 2D image-placement approach the current room mockup tool uses. It would need:- 3D modeling and depth mapping - Physically-based lighting and shadow rendering - Perspective-correct placement on surfaces like tables, pedestals, or floors (not just walls) - Understanding of object scale in three dimensionsThis is not something that can be added as a toggle or checkbox to the existing tool. It would require building a completely separate feature from the ground up.There is no plan to add a "3D object mode" to the current room mockup tool. If demand for 3D mockups grows, ArtHelper may build a separate tool in the future — but it would be a different feature, not an upgrade to the existing room mockup generator.### Alternatives for showing 3D work in contextIf you create sculptures, ceramics, furniture, or other non-wall art and want to show it in a realistic setting, here are your options:**Option 1: Photograph the piece in situ yourself**This is the gold standard. Set up your sculpture in a real room (your studio, a gallery, a collector's home, or a staged space), style the scene, and photograph it. You'll get a true, authentic representation of how the work looks in context, with real lighting and spatial relationships.Many sculptors and 3D artists build a small library of these contextual photos and use them for portfolio images, social posts, and marketing.**Option 2: Use background removal + manual composite**If photographing in situ isn't possible, you can fake it digitally:1. Take a clean, well-lit photo of your sculpture against a plain background (white or neutral).2. Use a background removal tool to isolate the sculpture. (ArtHelper may have an AI background removal feature — check the tools menu. If not, free tools like remove.bg or Canva's background remover work well.)3. Download a stock photo of a room interior (or take your own photo of an empty room).4. Use a photo editor like Canva, Photoshop, Photopea, or GIMP to composite the sculpture onto the room image. Adjust size, placement, shadows, and lighting to make it look natural.This takes more manual work than the automated room mockup tool, but it gives you full control and can produce very convincing results if you match perspective and lighting carefully.**What ArtHelper cannot do (and will not do with a toggle):**There is no plan to add a "3D object mode" to the existing room mockup tool. Rendering three-dimensional objects realistically in virtual spaces requires entirely different technology (3D modeling, depth mapping, physically-based lighting) than the 2D image-placement approach the current tool uses.If demand for 3D mockups grows, ArtHelper may build a separate tool in the future — but it would be a different feature, not an upgrade to the current room mockup generator.### Let the team know you need itIf you work primarily in sculpture, ceramics, glass, or other 3D media and would love to see a mockup tool designed for that, **contact ArtHelper support or submit a feature request**. The product team uses feedback like this to prioritize the roadmap, and knowing how many artists need 3D support will influence whether (and when) it gets built.## Common questions### How are the mockups generated?ArtHelper takes the photo of your painting you uploaded, fits it into a library of room scenes at the correct scale, and renders the result. The painting itself isn't altered — it's the same image you uploaded, placed into a virtual room.### Why does my painting look slightly off in one of the rooms?Sometimes the scale or lighting of a room doesn't suit a particular piece. That's normal — there are many room styles, and not all of them flatter every painting. Save the ones that look right and skip the rest.### Can I show mockups on my public profile?Yes. The mockups you save are eligible to appear on your public Room Mockups page at *arthelper.com/your-name/room-mockups*. You can also hide all mockups from your public profile from [Settings](https://www.arthelper.com/settings) if you'd rather keep them private.### Do mockups count toward storage limits?No — they're rendered on demand from your original upload. You aren't paying for extra storage by having lots of mockups.### Can collectors see the room I really hung my painting in?No. Room mockups are virtual — they're not photos of your real home or studio. They're staging scenes generated by ArtHelper to show your work in context.
Creating and downloading room mockups of your art
ArtHelper renders your artwork into realistic room settings so you can show collectors how a piece would look on a wall. Here's how to view, save, and download room mockups.
Written by Shelby