Once you have indicated that the artwork has been delivered to the customer, the customer is entitled to a 14 day withdrawal period, as is stipulated by e-commerce regulations.

During this time, your order will be in the “Pending disbursement” category in the "In progress" section.

The end date of the withdrawal period is indicated under this first banner. Once this date has passed, the transfer will be made by Artsper on your account on the following Wednesday.

We will reimburse you by bank transfer to the account indicated in your profile once the withdrawing period has passed.

Once the transfer has been made, your order will appear in the “Payment received” category and you will find your commission invoice in the “Invoices” category.