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What are the Requests & Suggestions?
What are the Requests & Suggestions?
Updated over 9 months ago

When you log into your gallery space, you will find on your homepage the latest requests from clients as well as the suggestions we offer to improve your catalogue and boost your sales.

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Requests

From the Artsper website, collectors have the possibility to make different types of requests:

  1. Available copy: for multiple editions

  2. Additional visuals: frame, signature, back, edge, detail

  3. Price: for hidden prices

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3 click options:

  1. Accept ✅​
    By clicking on accept, the client receives an email informing them that their request has been processed. It is therefore important that you add the requested images or add a copy of the work.​​

  2. Decline
    ​Decline a copy request if you no longer have any available. Decline a visual request if you have no other photos. Decline to share the price. The client as well as the support team will be notified by email.​​

  3. Ignore 🚫​
    And the notification will reappear in 15 days.

In the case of an expired request, i.e. left without response after 30 days, the purchaser and the Support team will also be notified of the non-response.

Suggestions

Artsper's suggestions are listed here to help you optimize your sales.

Each piece of advice is triggered according to different conditions and suggests an action to be taken accordingly.

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2 categories of advice

1. Encouragement to publish new works

Increase stocks

This advice is triggered if one of your artists:

  • Has already made sales on Artsper > 800€.

  • Appears in several wishlists or carts

  • Has numerous followers

  • Has ≤ 10 active works

Artists with strong potential

Triggered when an artist is considered promising on Artsper on which it is necessary to capitalize. Concerned artists have:

  • Has sold for a high amount of money in the last years

  • Has a lot of collectors who follow his activity

  • Has at least 10 additions to baskets and 50 additions to favorites over the last few weeks

Artists to reactivate

Triggered if:

  • The artist has already sold.

  • Has no work published for ≥ 3 months.

2. Encouragement to apply promotions

Private offers on sought-after works

Recommends creating a new private offer for a work if:

  • The work appears in ≥ 1 cart OR ≥ 5 wishlists.

  • No private offer has been created in the last 21 days.

  • Price > 800€

Promote popular works with best deals

The works concerned:

  • Price < 800 €

  • Work eligible for promotion.

  • Work that has not had a best deal in the last 21 days.

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