Before you begin

Make sure that your printer is connected to your system via Windows Settings and can be found in the Printers & Scanners settings page. Further, verify that you have the correct printer drivers installed in your system.

Adding Your Printer

The following excerpt is pulled from Acumatica Integration Guide > Configuring Hardware Devices in DeviceHub > To Add Printers to DeviceHub.

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Navigate to Start > Programs > Acumatica > Acumatica DeviceHub to open the DeviceHub main window.
In the main menu, click File > Configure to open the Configuration window.
On the Printers tab, for each printer you need to add to the list, do the following:

a. Click Add.

b. In the Name box, enter the name of the printer.

Only digits and uppercase letters are allowed for printer names. If you specify an incorrect printer name, the system displays a message warning you that the printer name must be corrected.

c. In the Printer box, from the drop-down list, select one of the printers detected in the operating system.

d. Select the Raw mode check box to indicate that the selected printer is to be used for printing labels.

e. Optional: Select the Use parallel processing check box if you want to use parallel processing for print jobs for this printer, and specify the maximum number of printing and loading threads in the Max loading threads and Max printing threads boxes.

4. Click OK to close the Configuration window.

5. Sign in to the Acumatica ERP instance for which you have configured DeviceHub.

6. Open the Printers (SM206510) form.

7. On the form toolbar, click Update Printer List to retrieve the list of configured printers from DeviceHub.

8. Refresh the form.