To upload your previous medical records to Tia, you can follow these steps:

Contact Your Previous Provider: First, reach out to your previous healthcare provider to request that they send your medical records to Tia. You may need to complete their specific release form.

Use the Medical Record Request Form: If you have a copy of your records or if they are accessible via a patient portal, you can download and attach them directly to the chat thread with Tia by clicking on the paperclip icon. If the file is too large to upload via chat, you can send them to Tia's care team email address at care@asktia.com.

Complete the Medical Record Request Form: If you need assistance in requesting your previous records, you can use the attached Medical Record Request form provided by Tia. Make sure to fill out a separate form for each office or provider from whom you wish to request records, including their clinic phone number and fax.

Submit the Form: Once you have completed the form, fax it to your previous provider’s office. The fax number for Tia is 646-871-6820.