If you are using insurance, it can take insurance 4-8 weeks to receive your bill. After your healthcare provider completes their documentation or notes from your appointment, your appointment information is sent to a coding specialist to apply medically appropriate procedure and diagnosis codes based on the provider’s notes. This coded claim for your appointment is then submitted to your insurance provider. Insurance will process the claim according to your specific plan benefits to determine what your insurance will pay towards the visit and what your patient responsibility (or amount due) will be. Insurance will then send the finalized claim back to your healthcare provider. At the same time, insurance will send you an Explanation of Benefits (EOB) to let you know how your appointment was processed, the costs associated with the visit, and who has the responsibility for those costs. Tia will send an emailed bill to you with your amount due. At any time after your appointment, you can see the “status” of your claim (if it has been submitted to insurance, if it is still being processed by insurance, or if it has been finalized) in your Patient Portal: https://member.asktia.com/r/appointment-billing-list

If you are paying cash or out-of-pocket, it will take 2-4 weeks to allow time for your provider to complete their documentation or notes from your appointment, and then time for your appointment to be coded. Once your appointment is finalized, Tia will send an emailed bill to you with your amount due. At any time after your appointment, you can see the “status” of your claim in your Patient Portal: https://member.asktia.com/r/appointment-billing-list