If you're using insurance, you'll receive an emailed copy of your bill (and a text!) after we've reviewed and sent your appointment information to your insurance provider. If you're not using insurance, you'll receive a bill following your appointment once our team has reviewed the appointment information. Tia does not collect copays or costs at time of appointment.

Once you've received the bill, you'll have 30 days to review it and ask our Care Team any questions via the Member Portal or by calling (646) 650 5337, ext. 1. You'll receive a weekly reminder email letting you know about your balance. You can pay your bill by following the link in that email at any time. After 30 days, the payment method on file will be charged.

You can pay with a credit or debit card, an FSA/HSA, or Apple Pay.