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General Questions

How do I change my character's gender?

In SoWork your character doesn't have any set gender, we all use the same model! The clothes you choose though do have traditional male or female assets. Your shirt is the biggest gender marker in SoWork. Read more here!

Do we need any special hardware to run SoWork?

Nope! We want SoWork to be as accessible as possible - no VR goggles required 🥽🙅🏽‍♂️. All you need is a Chrome browser and an internet connection to join. Our app improves performance but it isn't required for you to be a part of your team's office.

What is the SoWork Neighborhood?

The SoWork Neighborhood is an area for people to visit other company's offices that use SoWork! You can easily access the Neighborhood from the SoWork CoWorking Space and see just who all is in town!

Demo Questions

Can I demo the space? Can I try before I buy?

Easy peasy, lemon squeezy. Our 24/7 digital CoWorking space is open to anyone at any time. Access it on our website at sowork.com and click 'Explore our Office'. You can come in as often as you like too and bringing in friends or coworkers is no problem. See you there soon! 👋

Okay, this is cool and I want to move in! How do I create my own Office?

No need to negotiate with any landlord here! To create your own Office, click the button below! 🔑. That's it. In a few moments you'll get to customize your space and invite others in. Welcome!

Note: Once you make a private office you can request a free concierge appointment with our support staff to help get your team set up for success in SoWork. You can find the info for that here.

Office Questions

How many guests can I have in my office at a time?

Currently you can have as many guests as you like in your Office. You can have up to 10 Admins or Teammates for free, and more based on your plan. For more info check out our Billing here.

How do I delete a Room or Space?

Right now you can only delete a Room in your Space, but not the space itself check out this guide for more in-depth information!

How do guest links work?

When you create a guest link, anyone with that link has a few options, they can sign into SoWork with e-mail, Twitter, Facebook, or Google, or they can use our 1-click entry to join as a temporary user. This is great if you want someone to be able to join quickly for a meeting!

Can guests join my space without an account?

Absolutely! In your office you make the rules, so anyone is welcome to join with 1-click entry.

How many people people can I have in my SoWork office at one time?
Your account is called a Space and it can have many Rooms in it (like a cafe, or a library, or an office.) You can have as many people as you want in your Space but each Room can fit up to 100 people at a time. Don't worry, if a Room ever reaches its limit we automatically create another one for you.

Mapmaker Questions

How do I place an object on another object?

Unfortunately this is not a feature we support yet. However, you can request it on our feature request board, here!

How do I make an interactive object?

We have a great guide on this you can check out here!

If this didn't solve your problem, reach out to us by clicking the smile icon in the right corner of this page! Or submit a feature request here!

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