Group 65
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Operational
General enquiries
9 articles in this collection
Written by
Lisa Leid
How do I deactivate my account?
Please contact us at support@askfractal.com.
Written by
Lisa Leid
Updated over a week ago
Can I change my account to another language?
Currently, we only offer the platform in English.
Written by
Lisa Leid
Updated over a week ago
If I am not a bank or SME, can I still use the Fractal platform?
If you see a way we can work together, or a use for our platform then please contact us.
Written by
Lisa Leid
Updated over a week ago
What’s the difference between a demo company and my own company?
In some instances, you will have the option to create a demo company to test the product.
Written by
Lisa Leid
Updated over a week ago
I’ve forgotten my password, how do I reset it?
It only takes a minute to reset your password.
Written by
Lisa Leid
Updated over a week ago
How do I change my primary email?
It only takes a few seconds to change your primary email.
Written by
Lisa Leid
Updated over a week ago
I’ve been locked out of my account, what should I do next?
Written by
Lisa Leid
Updated over a week ago
Is there an app I can download on App Store or Google Play?
No, however you can access your account from any web browser on your mobile or desktop.
Written by
Lisa Leid
Updated over a week ago
Why can’t I see any data?
Please contact us at support@askfractal.com.
Written by
Lisa Leid
Updated over a week ago