Operational | The Fractal Help Center

Operational

General enquiries

9 articles in this collection
Written by Lisa Leid

How do I deactivate my account?

Please contact us at support@askfractal.com.

Written by Lisa Leid
Updated over a week ago

Can I change my account to another language?

Currently, we only offer the platform in English.

Written by Lisa Leid
Updated over a week ago

If I am not a bank or SME, can I still use the Fractal platform?

If you see a way we can work together, or a use for our platform then please contact us.

Written by Lisa Leid
Updated over a week ago

What’s the difference between a demo company and my own company?

In some instances, you will have the option to create a demo company to test the product.

Written by Lisa Leid
Updated over a week ago

I’ve forgotten my password, how do I reset it?

It only takes a minute to reset your password.

Written by Lisa Leid
Updated over a week ago

How do I change my primary email?

It only takes a few seconds to change your primary email.

Written by Lisa Leid
Updated over a week ago

I’ve been locked out of my account, what should I do next?

Written by Lisa Leid
Updated over a week ago

Is there an app I can download on App Store or Google Play?

No, however you can access your account from any web browser on your mobile or desktop.

Written by Lisa Leid
Updated over a week ago

Why can’t I see any data?

Please contact us at support@askfractal.com.

Written by Lisa Leid
Updated over a week ago