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Webhook: Overview

Overview of sending Asklayer survey results to apps like Google Sheets or Salesforce via webhooks, using make.com.

Salesforce? Google Sheets? Constant contact? Messenger? Telegram? Can do! And thousands more!

How it works

When a survey response is submitted, Asklayer can send that data as a webhook. In practice, this means sending an HTTP request — containing the response data (answers, tags, and, where available, identifying information such as customer ID or email address) — to a URL you specify. Any service that supports incoming webhooks can then use this data, for example to add a row to a spreadsheet, update a CRM record, or post a notification to a chat channel.

The following instructions use a service called make.com. We are in no way affiliated with make.com we just like (and use) their service and generous free tier of 1,000 actions free per month.

Alternatives to make.com

Automate
Microsoft flow
Workato
IFTTT
Zapier (requires paid plan).

This is not an exhaustive list and any Webhook service can be used.

Integration guide

  1. Create a free account at make.com

  2. Create a new scenario



  3. Click the plus and add 'Webhook'



  4. Select 'Custom webhook'



  5. Click [Add] to add a webhook. I've named this one 'Asklayer' and save.



  6. Copy the webhook address.



  7. Go to the actions tab of your survey.



  8. Paste the address and ensure the address is added (the background will turn grey) and then click send test data.



  9. Make.com should now show 'success'



  10. Click 'Add another module'



  11. Click 'Add another module' again.



  12. Connect to any service you like.


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