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How can I manage which email senders are allowed to send documents into an Index?

Explains how to control which email addresses can send documents directly into a specific Index.

Eyal Leeder avatar
Written by Eyal Leeder
Updated over 3 weeks ago

Short answer:
From the Email to Index tab, you can add or remove email addresses and set their status to Allowed or Denied for sending documents into an Index.

Full explanation:
AskTuring lets you send documents directly into an Index by emailing them to its unique “Send to Index” address. You can control which senders are allowed to do this by managing their permissions.

To manage allowed senders:

  1. From the main screen, open the Index Management tab.

  1. Choose the Index you want to manage.

  2. Select the Email to Index option.

  3. Click the Sender tab.

  4. Click Add Sender.

  5. Enter the email address.

  6. In the Status menu, choose:

    • Allowed – The sender can email documents directly into the Index.

    • Denied – The sender’s emails will not be accepted.

  7. Click Confirm.

You can also search, edit, or remove senders from this screen.

Tips:

  • Use Allowed status only for trusted senders.

  • Review the list regularly to ensure access is current.

  • Each Index has its own allowed/denied list—managing one does not affect others.

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