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How do I customize the chatbot’s welcome and suggested prompts?

Personalizing the opening message and quick prompts for visitors.

Eyal Leeder avatar
Written by Eyal Leeder
Updated over a month ago

Short answer
Open your interface, go to User Interaction, set the welcome message and add up to five default prompts.

Full explanation

  1. Index Management

  2. Public Interface → Configure.

  3. User Interaction tab.

  4. Enter a welcome message that sets the context for your Index.

  5. Add suggested questions as default prompts to guide visitors.

  6. Save Changes.

Tips
Prompts that mirror common user questions drive faster adoption and better answers.

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