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Can I require visitors to share info before they chat?

Gate the chat with a simple pre-chat form.

Eyal Leeder avatar
Written by Eyal Leeder
Updated over a week ago

Short answer
Yes. In User Interaction, toggle Collect information from your visitors to on.

Full explanation

  1. Click on Index Management on the left hand side menu

  2. Public Interface → Configure.

  3. User Interaction tab.

  4. Turn on Collect information from your visitors.

  5. Save Changes.

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