Short answer
Open Public Interface from the Settings (gear) icon at the top of the Project tab, create an interface, customize it, and publish it.
Full explanation
You can turn any private Project into a public chatbot by creating a Public Interface. This allows others to ask questions that are answered using your Project’s documents, without giving them access to your AskTuring workspace or files.
Public Interfaces are powered by AskTuring’s retrieval-augmented generation (RAG). This means every response is grounded in the Project’s indexed documents, not generic AI memory. This makes Public Interfaces well-suited for sharing controlled, verifiable knowledge at scale.
Common use cases include publishing policies, procedures, FAQs, documentation, or internal knowledge bases for external users, clients, or internal teams.
To create a public chatbot from your Project:
Open your Project
Make sure you are in the Project you want to use for creating the chatbot.
Access the Public Interface set-up screen
Click the Settings (gear) icon at the top of the Project tab.
From the menu, select Public Interface.
Create your interface
Click Create Interface and give it a descriptive name.
Enable the interface using the Basic Settings tab.
Customize your chatbot
Go to the User Interaction tab to set a welcome message, add sample questions, and optionally create pre-chat questions for visitors.
You can preview all changes in the Live Preview panel.
Integrate or share
Open the Integration tab to copy your embed code or public link.
You can embed the chatbot on your website, internal portal, or share it as a standalone link.
Save and publish
Click Save Changes to activate your chatbot.
The chatbot will now respond to users based on the content within that Project only.
Your Project’s documents remain secure, and users who interact with the public chatbot do not need an AskTuring account. You can disable or update the interface at any time.
Tips
Keep the Project content accurate and well-organized to ensure high-quality answers.
Use a clear welcome message so users know what the chatbot can help with.
For internal sites, you can embed the chatbot behind a password wall so only employees or members can access it.
Review your chatbot’s configuration regularly to ensure it reflects your latest Project updates.
Examples
Law firm: Publishes a Client FAQ Project as a public chatbot on its website to answer basic legal process questions.
Healthcare provider: Embeds a Patient Support Project chatbot inside a secure portal so staff can reference care procedures without logging into AskTuring.
Educational organization: Turns its Student Resources Project into a public chatbot to help answer common admissions and course questions.
Technology company: Shares a Product Documentation Project chatbot on its customer support page to handle routine technical inquiries.