Short answer
An Index is a collection of documents that share a common theme in AskTuring. You should categorize your Indexes based on topics, departments, or access permissions so your information stays organized and secure while ensuring the AI gives accurate results.
Full explanation
An Index is a themed collection of documents within AskTuring. Each Index gathers files, notes, and references that relate to a specific subject, project, or team.
When you upload documents into an Index, AskTuring automatically builds a semantic map, which is a network that helps the AI understand how your documents relate to one another. The semantic map recognizes patterns in the language, tone, and topics within your content. If your documents use a common language, for example, similar terminology, processes, or subject matter, that’s a good sign they belong in the same Index.
Another way to decide which documents should share an Index is based on permissions. All documents within an Index are visible to anyone who has access to that specific Index. Members of your organization do not automatically have access to every Index, only the ones shared with them. This means you can organize Indexes not just by topic, but also by who should see the information.
You can think of an Index as a library shelf dedicated to one theme or audience. Keeping related documents together ensures AskTuring gives precise, focused responses and maintains proper access control.
Here’s how to categorize your Indexes effectively:
Start with themes or functions - Create separate Indexes for major areas like HR, Finance, or Client Projects.
Name Indexes clearly - Use descriptive titles such as Client Directives, Marketing Documents, or Product Development.
Keep topics focused - If an Index covers multiple unrelated themes, split it into smaller, more specific ones.
Use Folders inside Indexes - Folders can group documents by subtopic or project while keeping everything inside the same themed Index.
By organizing your Indexes around shared themes and appropriate permissions, AskTuring can retrieve information more accurately while keeping sensitive content secure.
Tips
Group documents that share a common language, terminology, or purpose into the same Index.
Review Index access regularly to ensure only the right people can view or edit sensitive content.
Examples
A law firm creates an Index for Employment Law Cases, keeping all related briefs and filings together and accessible only to the employment law team.
A real estate company builds an Index for Commercial Property Listings, sharing it only with agents who handle commercial sales.
A marketing agency sets up an Index called Product Launch Campaigns to store creative assets used across teams with similar terminology and goals.
A healthcare provider maintains separate Indexes for Clinical Policies and Administrative Documents to control access based on department roles.