Short answer
You can report issues directly through this Help Chatbot by describing the problem, or you can email Help@AskTuring.ai with details about the error.
Full explanation
If you experience a problem or notice an error while using AskTuring, you have two easy ways to report it:
Use the Help Chatbot
You can report issues right here. Simply describe the problem you encountered, and the chatbot will document and escalate it to the Help team for review. Please include any steps that led to the issue and, if possible, a short description of what you expected to happen.Send an email
You can also email Help@AskTuring.ai. Include information such as what you were doing when the issue occurred, the type of document or feature involved, and any visible error messages. This helps the team resolve the issue faster.
Tips
Be as specific as possible when describing the problem.
Mention your browser or device type if the issue seems technical.
Screenshots can be very helpful if you are emailing the issue.