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Uploading Your First Files

This article explains how to add files to a project in AskTuring.ai so you can chat with your documents. You'll learn multiple upload methods including direct upload, drag-and-drop, and cloud storage connections.

L
Written by Lia Gallina
Updated this week

This article explains how to add files to a project in AskTuring.ai so you can chat with your documents. You'll learn multiple upload methods including direct upload, drag-and-drop, and cloud storage connections.

Prerequisites

  • You must have access to a project in AskTuring.ai

  • Your files must be in a supported format (see step 4 below)

Step-by-Step Instructions

Method 1: Using the Upload Button

  1. Select your project from the project list to open it.

  2. Locate the project menu on the left side of the screen. You'll see the project name at the top, with options to add files and view chats below it.

  3. Click the "+ Files" button located just under your project name.

  4. Review supported file types by clicking the information icon (ℹ️) in the top right corner of the upload menu. AskTuring.ai supports: PDF, DOC, DOCX, PPT, PPTX, RTF, TXT, MD, CSV, XLS, XLSX, JSON, HTML, EML, MSG, MBOX, JPG, JPEG, PNG, GIF, TIF, TIFF, and WEBP.

  5. Choose your upload method from the dropdown menu:

    • Upload File – Select individual files from your computer

    • Upload Folder – Upload an entire folder at once

    • Connect Google Drive – Link and import files from Google Drive

    • Connect OneDrive – Link and import files from OneDrive

    • Connect Dropbox – Link and import files from Dropbox

  6. Monitor upload progress at the bottom of the left project menu. Processing may take a few minutes depending on file size and complexity. Wait until processing completes before chatting with your files.

Method 2: Drag-and-Drop

  1. Drag files directly into one of two locations:

    • Into the chat field (right side) – Files added here are temporary and only available for the current chat session

    • Into the project menu (left side) – Files added here are permanent and remain in the project until manually deleted

  2. Start chatting by typing your question in the chat field and pressing send. You can now ask questions about your uploaded files.

Viewing Your Files

  1. Click the "Files" button below the chat text field.

  2. Review your file list to see which files are ephemeral (temporary, chat-only) and which are permanently stored in the project.

Tips and Notes

  • File size: Large files (over 50MB) may take longer to process. You'll see a progress indicator during upload.

  • Temporary vs. permanent: Files dragged into the chat field are only available for that conversation. To keep files permanently, use the "+ Files" button or drag them into the left project menu.

  • Processing time: Files must finish processing before you can chat with them. Wait for the upload progress indicator to complete.

  • Cloud storage: When connecting Google Drive, OneDrive, or Dropbox, you'll be prompted to authorize AskTuring.ai to access your files.

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