Summary
This article explains how to secure your AskTuring.ai account by enabling Multi-Factor Authentication. You can choose between using an Authenticator App (TOTP) or receiving a One-Time Password (OTP) via email. These steps ensure that your account remains protected by an additional layer of security beyond just your password.
Prerequisites
You must be logged in to your AskTuring.ai account.
You must have access to your account Settings.
If using an Authenticator App, you should have an app like Google Authenticator, Microsoft Authenticator, or Authy installed on your smartphone.
If using Email OTP, you must have access to the email address associated with your account.
Step-by-step instructions
A. Access MFA Settings
Navigate to the MFA menu
Open your account Settings.
From the settings menu, click on Multi-Factor Authentication.
B. Option 1: Set Up an Authenticator App (TOTP)
Select the Authenticator App method
Choose Authenticator App from the list of available MFA methods.
Verify your identity
Enter your current account password in the field provided.
Click the Verify button to proceed.
Scan the QR Code
Click the Ready to Scan button to display the QR code.
Open your chosen authenticator app on your phone and scan the code.
Follow any remaining prompts in the app and on-screen to finalize the pairing.
C. Option 2: Set Up Email OTP
Select the Email OTP method
If you prefer receiving codes via email, select Receive Email OTP from the MFA options.
Verify your identity
Enter your account password to confirm you are the authorized user making this change.
Click the Verify button.
Confirm the setup
Click the Confirm button to activate Email OTP.
Future login attempts will now require a code sent to your registered email address.
Tips or notes
Security Recommendation: Using an Authenticator App is generally considered more secure than Email OTP as it is not susceptible to email-based phishing or account takeovers.
Backup Codes: If the system provides backup or recovery codes during setup, save them in a secure, offline location. These are essential if you lose access to your phone or email.
Switching Methods: You can change your MFA method at any time by returning to these settings, though you will always be required to verify your password first.
One Method at a Time: Typically, you will choose one primary method (App or Email) to be active for your account.
Related articles
How to Manage Your User Account Settings
How to Edit Your Profile and Update Security Settings
Best Practices for Account Security and Password Management