How to Connect the Slack Integration

You must have an AskTuring.ai account with Admin or Manager permissions.

You must have administrative access to the Slack workspace you intend to connect.

Your workspace must be on a Slack plan that supports third-party app integrations (Pro, Business+, or Enterprise Grid).

Open your browser and go to https://app.askturing.ai/organizations/integrations.

Alternatively, you can find this by clicking on your organization settings and selecting the Integrations tab.

Locate the Slack section on the integrations dashboard.

Click the Connect Slack Workspace button. This will redirect you to Slack's secure authorization page.

Review the permissions requested by AskTuring.ai, which allow the bot to monitor specific channels and post responses.

Click Allow to grant these permissions and finalize the connection.

Once authorized, you will be redirected back to AskTuring.ai, and your Slack workspace will appear as "Connected."

Using the Bot: Once connected, you can use the /askturing command or mention @AskTuring in your Slack channels to get instant answers from your project knowledge base.

Channel Selection: After the initial connection, you may need to invite the AskTuring bot to specific channels using the /invite @AskTuring command in Slack to begin syncing those conversations.

Data Security: AskTuring.ai respects Slack's trust boundaries. It only monitors public channels it has been invited to and does not access private DMs unless explicitly configured.

Sync Time: It may take a few minutes for historical conversations from newly joined channels to appear in your Semantic Map or Project Chat.

How to Manage the Email Inbox (Ingested, Hold, and Denied)

Creating and Managing Teams

How to Invite Team Members to Your Workspace