We will automatically capture all Instagram posts as long as the member tags your brand in the caption or image. For these posts to appear in Social Analytics, the member must be in a project or group.

In order to set up tracking for Instagram Stories, the members must have their Insights linked. When sending Terms for Instagram Stories, Insights will be required by default. If you're not sending Terms, please check out this article on how to request members to link Insights.

For all other social networks, if the content was submitted via Terms or manually assigned through “Track Posts”, the content will be pulled into Social Analytics.

If you have any other questions, please reach out to us at help@aspireiq.com and we'd be happy to help. 😊

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