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[Vendor] Some ASINs should not be/are missing in my Astra catalog.
[Vendor] Some ASINs should not be/are missing in my Astra catalog.
Updated over 4 months ago

How to make sure that the right catalog is linked to your advertising console.

If you can't find some ASINs in your catalog or, on the contrary, you have ASINs that should not be in it, it means that you might have not the same catalog linked to your Vendor Central and Advertising Console.

The first thing to check is if you can find the ASINs in the Advertising console. Enter an Ad Group and try adding them :

ad groups

Once you've confirmed the ASIN issue, you need to go to "Settings" > "Account access & settings" :

account access

Then go to "Linked accounts" and check the ID under "Account name" :

id under account name

Compare the ID with what you have in Vendor Central under "Advertising" > "Advertising at Amazon" :

compare id

If the IDs are identical, the issue is not there. Otherwise, try linking the right Vendor Central account :

vendor central account

If you can't, contact Amazon's support and request their help.

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