For certain institutions or conditions, you may receive an error message when trying to connect your account to the app. This may be related to your credentials or the details of your bank's authentication process.

From our partners at Plaid:
"While the vast majority of accounts are supported across institutions, there are a few rare exceptions. Some of these exceptions can be found below."

Feel free to chat with us or email us at help@astra.finance to troubleshoot.

Did this answer your question?