FAQs

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14 articles in this collection
Written by Gil and Sam Morgan

Reconnecting an Account

How to reconnect a bank account to Astra
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Written by Sam Morgan
Updated this week

Which countries does Astra cover?

Functionality is currently limited outside the US
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Written by Sam Morgan
Updated over a week ago

How much money can I move in one transfer?

Transfers are limited to $100 but you can request an increase
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Written by Sam Morgan
Updated over a week ago

Can I connect my PayPal or Square Cash accounts to Astra?

We are continuing to build out our network but don't yet support Paypal or Square Cash
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Written by Sam Morgan
Updated over a week ago

Is my money with Astra insured?

Astra facilities the movement of money into existing, secure financial institutions, but as a non-bank does not have its own FDIC insurance.
Sam Morgan avatar
Written by Sam Morgan
Updated over a week ago

Can I connect my investment account to Astra?

You should be able to connect your investment accounts but fund movement to those accounts may be limited
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Written by Sam Morgan
Updated over a week ago

How do Round Ups work?

"Round Ups" round up to the nearest dollar and process weekly.
Gil avatar
Written by Gil
Updated over a week ago

Where is the money in my Astra wallet?

Transferring funds to your wallet or a goal moves that money into your "FBO" account via Dwolla.
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Written by Gil
Updated over a week ago

How do Sweep Transfers work?

"Sweeps" transfer funds over a given amount from one account to another on a recurring basis.
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Written by Gil
Updated over a week ago

How long does it take for my transfer to process?

After a transfer is initiated, it can take 2+ business days for your money to become available in the destination account.
Gil avatar
Written by Gil
Updated over a week ago

Is Astra a bank?

Banking status
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Written by Sam Morgan
Updated over a week ago

What is your Privacy Policy and Terms of Service?

Privacy Policy, Terms of Service documentation
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Written by Sam Morgan
Updated over a week ago

How does Astra keep my data safe?

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Written by Sam Morgan
Updated over a week ago

Why can't I connect my bank account?

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Written by Sam Morgan
Updated over a week ago