If you think the cashback credited to your app is not the correct amount, please make sure to check the rules of the promotion you are participating in. Cashback amounts may vary according to the percentage set for each specific campaign.
What to do if the amount is really wrong?
If, after checking, you confirm that the cashback received does not match the promotion rules, please share with us:
The date of the transaction
The amount of the original transaction
The amount of cashback received
Ideally, a screenshot showing how it appears in the app
With this information, we will review your case in our system and provide you with feedback as quickly as possible.