If you tried to add a promo code when creating your account but encountered an error or couldn’t find where to enter it, please follow the steps below:
What to do:
Send us the promotion details and let us know where you found the offer.
If possible, attach a screenshot of the error or the screen where you tried to enter the code.
Important:
Before we can assist, you must have completed all the requirements of the promotion.
If you haven’t added the code or followed all the campaign steps yet, there’s nothing we can do at this time.
Once all requirements are completed, we can check your case and help you receive the bonus.
We want to make sure you can enjoy the promotion smoothly, so send us the information and we’ll assist you!