If you want to cancel a transfer that has already been sent or is in progress, generally it cannot be stopped or canceled.
Important: cancel option in the app
If the app shows a cancel option for the transfer, this means the transaction is still pending and has not been processed by the provider. In this case, you can request the cancellation.
If the cancel option does not appear, the transfer has already been processed and cannot be canceled, regardless of the reason.
Tips
Always double-check the details before sending a transfer.
Remember that once the payment is processed, our system cannot reverse the amount.