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Activate your physical AstroCard

Follow these steps to activate your physical AstroCard and create your PIN.

L
Written by Luma Senna
Updated over 3 weeks ago

Start activation

  1. Scan the QR code included in the envelope your card arrived in, or

  2. Open the AstroCard section in the app, swipe to find the card you want to activate, and tap Activate Card.

Enter details and create a PIN

  1. Enter the requested card details.

  2. Create a 4-digit PIN to use with your card.

You may use the same PIN as your app if you prefer. For security, any new PIN should be different from your previous one.

Complete activation

Tap Activate Card to finish the process. Your AstroCard is now ready to use.

If you encounter an error during activation

  1. Take a screenshot of the error message.

  2. Note at which step the error occurs.

⚠️ Important: Never send full card numbers or CVV for security reasons.

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