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Atlas pricing and billing explained
Atlas pricing and billing explained
Learn how pricing and billing works, and the cost of using Atlas for your needs.
Matt Hodges avatar
Written by Matt Hodges
Updated over a week ago

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What are the pricing plans for Atlas?

Atlas is available in three plans–Free, Standard, and Premium.

  • The Free plan is free for up to 35,000 users 😀

  • The Standard and Premium plans require a paid subscription

    • Standard starts at $3/mo per user

    • Premium starts at $6/mo per user

You can have one Atlas workspace per Atlassian site and each Atlas workspace can be subscribed to a different plan (Free, Standard, or Premium). You will be billed for each Atlas workspace subscribed to a paid plan

Atlas adopts a “per-user” pricing model, meaning you only pay for the number of users who you have chosen to give access to Atlas on your Atlassian site. Pricing is progressive, so the more users you have, the lower the average price per user.

An Atlas user is any user who has been granted access to log in to Atlas on your Atlassian site, and who exists in Atlassian Admin.

What are the main differences between the free and paid plans?

The Free plan includes all the features available while Atlas was in beta and allows for up to 35,000 users.

To start, the Standard and Premium plans include three new features–goal scoring, private projects, and audit logs. We have plenty of additional features and improvements coming soon.

How does progressive per-user pricing work?

The more users you have, the lower the price per user:

Users

Standard

Premium

1 - 100

US $3.00/user/mo

US $6.00/user/mo

101 - 500

US $2.00/user/mo

US $4.00/user/mo

501+

US $1.00/user/mo

US $2.00/user/mo

Example scenario #1:

Example scenario #2:

You have 118 users with access to Atlas.

  1. First 100 users @ $3/user/mo = $300

  2. Next 18 users @ $2/user/mo = $36

Total monthly cost = $336

You have 520 users with access to Atlas.

  1. First 100 users @ $3/user/mo = $300

  2. Next 400 users @ $2/user/mo = $800

  3. Last 20 users @ $1/user/mo = $20

Total monthly cost = $1,120

Do you offer trials for paid plans in Atlas?

The Atlas free plan offers up to 35,000 users free of charge. For advanced features and support, start a free trial of our Standard or Premium plan.

We offer a 14-day trial period for the Standard plan and a 30-day period for the Premium plan.

You can start a free trial of paid plans at any time from the Settings menu in Atlas.

During your free trial, you’ll receive reminders to update your payment details to ensure uninterrupted service. At the end of your free trial, you will be downgraded to the Free plan. During your free trial, you can add payment details or downgrade to the Free plan yourself.

Learn more about upgrades and downgrades.

How does billing for Atlas work?

You can have one Atlas workspace per Atlassian site, and many Atlassian sites per Atlassian organization.

You are billed monthly for each Atlas workspace subscribed to a paid plan based on the number of users with access to Atlas. Site admins can manage your Atlas subscription in Atlassian Admin under Billing.

If you're an existing Atlassian customer, you may be billed separately for Atlas. Site admins can manage subscriptions in Atlassian Admin under Billing.

Do you offer annual billing?

Currently, we support monthly billing in USD, but annual billing is coming soon.

Do you support sandbox environments in Atlas?

Atlas must be setup on a site and does not support sandboxes. You can setup the free plan - free for up to 35,000 users - to try it out and then add it to your main site.

How do I setup Atlas?

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