Hopefully, with every goal and project that you work on, you learn new things. For example, how to effectively break down work to ship more incrementally. Or, a new programming language the engineering team has tried. Or, more depth into your problem domain from customer feedback. In most cases, this tacit knowledge lives and leaves with you.
Knowledge-sharing across teams is hard and as a result, it rarely happens. It's often undocumented, lost in a silo, or locked down in some random Drive folder. And this comes at a cost. Studies have found that when an employee leaves their job, coworkers are unable to do 42% of that job due to inefficient knowledge-sharing.
What if knowledge could be retained and shared openly? If future teams working on similar goals or projects could continue to build on that knowledge? if anyone across your company could quickly get the context they need and easily identify experts in various topics?
Enter learnings
Picture this: Your team has been given a new goal or a project on an unfamiliar topic. Usually, in order to get started, youâd need to spend a lot of time conducting research and trying to identify who knows about the topic in your company in order to slowly build context.
What if instead you could get a jumpstart based on whatâs already known by contextually discovering learnings recorded by other teams that have worked on goals and projects tagged with the same topic? By connecting learnings to updates on how a goal or a project is progressing in Atlas, we enable anyone to get additional context and identify the best teams to speak with based on what theyâre trying to achieve. Thatâs the power of Atlas goals, projects, teams and knowledge in motion.
Sold? Great. Hereâs how it works
Capturing learnings
As a goal or a project owner or contributor, as you write your weekly update, we encourage you to reflect on what you learned during the week. You can also capture a learning at any time by visiting the Learning tab for a goal or a project you own or contribute to.
Discovering learnings
Contributors and other teams are notified of new learnings in-app and by email.
And, learnings also show up in Atlas search results.
But the real beauty of capturing learnings in Atlas is that they are ready for the next team that comes along to benefit from. When you create a new goal or a project and tag it based on topics itâs based on, Atlas will recommended related learnings from similar projects also tagged with those topics.
The ingredients of an effective learning
At Atlassian, weâve defined a learning as:
Knowledge gained on a topic from your environment (customers, analytics, team processes, research, etc.) that is useful for relevant teams, both direct and external to the work.
Learnings should be curated, shareable, and evolve over time. Thatâs why we can always update an existing learning as your knowledge grows and understanding of it deepens.
When it comes to capturing a learning, we encourage you to ask yourself, âwhat do I wish I knew when I first started this project?â, and, âwhat would I tell someone else working in this space?â.
But, whatâs the difference between an Atlas learning and a retro item?
Retros may take fortnightly/monthly and is tied to the team running them. Learnings tend to occur at any time as a goal or a project progresses, and they are tied to the work, not the team.
While the audience for a retro is the direct team, learning should be useful outside of the team. Hence, we believe that a retro item summarises whatâs happened within the team, whereas a learning is an insight from the discussion thatâs of utility to other teams.
Get started
Ready to starting learning? đ Jump into a project or a goal you own and hit the Learnings tab to capture in your first one.