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Send alerts to Jira

Send alerts to Jira or Jira Service Management for action by your team.

Audrey Garcia avatar
Written by Audrey Garcia
Updated this week

Beacon is now Guard Detect, which is part of Atlassian Guard. Read the blog

Use webhooks and Jira Automation to create Jira issues from Guard Detect alerts. About Jira Automation

Step 1: Create an automation rule and get the webhook URL

To create an automation rule in Jira:

  1. In Jira, navigate to the project you want to create issues in.

  2. Go to Project settings > Automation.

  3. Select Create rule.

  4. Search for the Incoming webhook component. You won’t be able to configure the webhook until the next step.

  5. Select Add Component.

  6. Select THEN: Add an action.

  7. Search for the Create issue component.

  8. Enter details such as project, Issue type, and summary.

  9. From the Turn on rule menu, select Save rule without enabling.

  10. When prompted, give your rule a name and Save.

Jira automation showing create issue action

Include data in the issue

You can include data from the webhook payload in a Jira field using the format {{webhookData.<attribute>}}.

For example, you could include the alert title or URL in the issue description to provide quick access to the alert details.

Include the alert title

{{webhookData.alertTitle}}

Include the alert URL

{{webhookData.alertDetailURL}}

Step 2: Get the automation webhook URL

To get the webhook URL:

  1. In Jira, go back to your automation rule and select the Incoming webhook trigger.

  2. Copy the Webhook URL and Secret. You’ll need this in the next step.

  3. Select No issues from the webhook when asked how to execute the automation rule.

  4. Save your changes to the Incoming webhook component.

  5. Enable the rule whenever you’re ready.

Jira automation showing the webhook configuration

Step 3: Add the webhook URL to Guard Detect

To add the webhook URL to Guard Detect:

  1. In Guard Detect, go to Integrations > SIEM webhooks.

  2. Select Add webhook URL.

  3. Paste the Webhook URL you copied from Jira and Save.

SIEM integration showing an example webhook URL and an add webhook button

Step 4: Send a test alert

To send a test alert:

  1. In Guard Detect, go to Integrations > SIEM webhooks.

  2. Select Test next to the webhook for this integration.

If the integration is working you should see a new issue in your Jira project.

Jira issue created from an alert.

When an alert is generated, it will now create a new issue in your Jira project.

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