Skip to main content
Send alerts to Jira

Send alerts to Jira or Jira Service Management for action by your team.

Audrey Garcia avatar
Written by Audrey Garcia
Updated over 5 months ago

Beacon is now Guard Detect, which is part of Atlassian Guard. Read the blog

Use webhooks and Jira Automation to create Jira issues from Guard Detect alerts. About Jira Automation

Step 1: Create an automation rule and get the webhook URL

To create an automation rule in Jira:

  1. In Jira, navigate to the project you want to create issues in.

  2. Go to Project settings > Automation.

  3. Select Create rule.

  4. Search for the Incoming webhook component.

  5. Select No issues from the webhook when asked how to execute the automation rule.

  6. Copy the Webhook URL. You’ll need this in the next step.

  7. Save your changes to the Incoming webhook component.

Jira automation showing incoming webhook

Step 2: Add the webhook URL to Guard Detect

To add the webhook URL to Guard Detect:

  1. In Guard Detect, go to Integrations > SIEM forwarding.

  2. Select Add webhook.

  3. Paste the Webhook URL you copied from Jira and Save.

Webhooks configuration showing one webhook and an add webhook button

Step 3: Configure the automation rule to create an issue

  1. In Jira, go back to your automation rule and select THEN: Add an action.

  2. Search for the Create issue component.

  3. Enter details such as project, Issue type, and summary.

  4. Save your changes to the Create issue component.

  5. Name your automation rule and select Turn it on.

Jira automation rule builder showing the Create issue action.

Include data in the issue

You can include data from the webhook payload in a Jira field using the format {{webhookData.<attribute>}}.

For example, you could include the alert title or URL in the issue description to provide quick access to the alert details.

Include the alert title

{{webhookData.alertTitle}}

Include the alert URL

{{webhookData.alertDetailURL}}

Step 4: Send a test alert

To send a test alert:

  1. In Guard Detect, go to Integrations > SIEM forwarding.

  2. Select Send test alert.

If the integration is working you should see a new issue in your Jira project.

Jira issue created from an alert.

When an alert is generated, it will now create a new issue in your Jira project.

Did this answer your question?