Stakeholder engagement is the process by which an organization interacts with the people who can influence the implementation of its decisions and who can help guide future decision-making processes.

To make stakeholder engagement easier and more effective, Atrius has tools to broadcast the right information to a variety of different audiences: non-technical occupants, operations managers, and C-level executives. When used together, these tools help you improve transparency, inspire trust, motivate action, and hold your organization accountable to meeting the kinds of ambitious goals that can only be met by way of organization-wide cooperation.

Occupant engagement describes a building- or campus-wide culture in which employees or students are educated about the organization's goals and decisions, and provided with feedback about individual and collective contributions to the organization's performance.

Inform occupants and visitors of your green building features, emissions offsetting purchases, and cultural initiatives. Build a storyboard using narrative pictures, video, and data that can be viewed on a dedicated public touchscreen kiosk or inserted into a digital signage display reel.

Form a competition organizing team to host energy- and water-reduction competitions that motivate and empower occupants to reduce usage and save money. Embed a dashboard or a card directly in your online portal to showcase ranked building performance and enhance the gamification experience.

Operational engagement describes an interdepartmental culture in which operations professionals are continuously informed about building operations and occupant satisfaction, and empowered to resolve problems quickly and effectively.

Often, different teams need access to the same data sets, but for different purposes. Give your sustainability team access to building energy data for annual emissions reporting, or give facilities and finance teams access to asset inventories or maintenance/work order data for fiscal year budgeting and planning.

Make internal project tracking dashboards visible to your wider organization. Highlight the return-on-investment progress of energy efficiency investments; showcase how green building features are designed to serve your mission statement and bottom line; and seek input about what can be improved to accelerate project performance.

Examine building/equipment schedules and work order requests to determine the temperature, lighting, and space utilization settings that will maximize occupant comfort and productivity. Use dashboards and apps to identify top-consuming buildings or the buildings exhibiting the most “drift”, then create a heat map of their consumption or demand trends to look for scheduling irregularities.

C-level engagement describes a bottom-up organizational culture in which occupants and operations professionals contribute to the understanding and decision-making capabilities of the C-suite, thus impacting the organization at the highest level.

Keep management informed about important KPIs during quarterly and annual reviews or presentations. For external preparation and analysis, data can be exported in CSV format. Dashboard visualizations may be used in slideshows and reports by exporting cards or entire dashboards as a PNG image or PDF.

Help VP- and C-level managers stay continuously in the loop—without getting in the way. Build a dashboard that encompasses your team's purview of responsibilities and objectives, then share it with your managers as a link or scheduled email. You can make a dashboard accessible to anybody with a link to it, even if they don’t have a Atrius account.

Give management a reason to champion your team's ongoing work by fostering relationships, increasing confidence, and minimizing uncertainty. Strengthen management's awareness about the success of your programs and initiatives, and use data-driven approaches to advocate for the resources your team needs to be successful into the future.

Your list of stakeholders may include a variety of other individuals and organizations, including investors, suppliers, NGOs, governments, and communities. People across the entire stakeholder spectrum can benefit from feedback loops between makers and managers, technical and non-technical occupants, internal teams and third-parties—leaving everyone engaged, informed, and equipped to make better decisions.

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