There are up to three answer options additional to the answers you may provide for respondents. These are 'Other', 'None' and 'N/A'.
You can toggle 'Other' on or off on single choice or multiple choice questions. Toggle 'Other' on when the list of single or multiple choice answers might not be exhaustive. This option will be displayed to respondents as "Other (Add your own+)". If they click this option they will be prompted to free text enter their alternative answer.
You can toggle 'None' on or off on all question types. Toggle 'None' on when respondents might not be able to identify with any of the answers available, and you don't want to force them to make a choice between the available options.
You can toggle 'N/A' on or off on all question types. Toggle 'N/A' on when the question might not apply to all respondents.
Why do we offer these?
Not all questions you ask or answers provided may be applicable to every person. That is why we offer such answer options such as Other, None and N/A.
While the Attest platform is built to make surveying an easy, enjoyable process for those gathering consumer insights, it's also built for the survey respondents, so that they can have an easy, enjoyable time answering surveys, and therefore give honest and high quality responses.
Although we do allow respondents to pick Other, None and N/A, we also make sure that the answers you collect are truly representative of your audience. We identified a tipping point where respondents choose None or N/A (or skip questions) so much that they become an unengaged audience. We implemented quality checks that qualify out those respondents who answered this way above a certain threshold percentage of questions, making sure that you only receive insights from people who are engaged with your questions.