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How to spot and correct errors in questions
How to spot and correct errors in questions

Understand the red error alerts and know what needs to be edited before you can set your survey live

Parm Bansil avatar
Written by Parm Bansil
Updated over a week ago

We're making survey drafting easier and easier, by allowing you to easily spot mistakes and helping you to write the perfect survey. Any errors are highlighted in red, and you're told how to correct them before you set the survey live. In fact, we won't let you set a survey live that has red error messages, so you can be sure when you hit 'go' your survey is perfect!

How to spot errors

For any card that contains an error, the card number will be highlighted in red. Hovering over the red card number will list the errors in that question or text card. The part of the question that contains the error will also be outlined in red, with instructions on how to correct the mistake. 

Other survey suggestions

Our intelligent survey editor will also make suggestions when your survey could be improved for maximum engagement and the best quality responses. These suggestions will appear as you work in the survey editor, and your survey can be purchased without addressing the errors, though we advise against ignoring them!

If you need any more help understanding how to improve your surveys, start a chat with our team using the in-platform live chat. 

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