Every week our product and technology teams are busy working on releasing new features, and updating existing ones, to ensure that consumer research is even easier and more reliable than ever.

29 November - We've added sentiment analysis to your automated text analysis. This allows you analyse open text answers in more detail and understand if your respondents replied in a positive, negative or neutral way. This is currently only available for English surveys.

22 November - We’ve launched a beautiful new look and feel on the platform! Everything works the same as before, but you’ll see some changes to the way your dashboard looks. This update is to further improve how accessible Attest is and to bring the platform design in-line with every other interaction people might have with Attest. We’re always working to make sure our platform is as accessible and user-friendly as possible - stay tuned for more updates to the platform soon.

Ability to merge answers together in your results dashboard

You can now easily merge answers of single and multiple choice questions together in the results dashboard. Select the answers you want to merge together and choose a name for the group. This will make it easier for you draw quick conclusions from your survey results and will allow you to present back your results in a clear visual way. No more export of Excel needed!

Word cloud and grouped answers in open text questions

To make analysing open text questions easier, we've added the option to create a word cloud for any open text question. A word cloud is a great visual representation of open text responses that helps you recognize trends more quickly. It shows a cluster of words, with the size of the word indicating how often this word has been mentioned in your responses.

Another new feature in open text questions is that you can now look at grouped responses. Grouped responses makes it easier to see how often a word or brand has been mentioned, by combining responses together that contain the same word or variation of that word.

New export options for easier data analysis

We've added a new export option: CSV export, alongside the long Excel export and wide excel export. The format has been developed together with our in-house data experts and is specifically suitable for uploading your Attest data into any other statistical tools that you might use, such as Q* or SPSS.

Next to the new export format, we've also included the option to choose to export only the data of your qualified respondents.

Expertly-written templates help you launch new projects

Whether you're brand new to Attest, starting a new project, or just wondering what else you can use Attest for, the new Templates page delivers guidance and inspiration in equal measure! Discover 9 ready-to-use templates written by our in-house team of experts, and rest assured they hit best practices and optimise for actionable results. Plus, customise and edit the templates to suit your exact needs, adding and removing questions and logic to give you actionable data. Then simply select your target audience and launch your survey! It couldn't be easier to start your next project...

Route respondents to different paths from their qualifying answers

If you want to immediately split respondents into distinct routes to ask them different questions based on how they answer the qualifying questions in your survey, you can now route from single- and multiple-choice qualifying answers to any other question type. You can bring these routes back together after separate questioning, or keep them separate throughout the survey.

Break down results into tables displaying demographic and question splits

Results breakdowns allow you to see how different groups of respondents answered your survey, and to view relationships between questions. In our results dashboard, you can now easily and independently get a deeper understanding of the data, by breaking them down into demographic splits or by answers to other questions. This allows you to instantly see which respondents over- and under-index compared to the average answer, bringing you closer to the sentiments of your real, nuanced customers, and enabling you to take focussed actions off the back of your survey. You can also export these breakdowns for further analysis or to create charts in Excel!

Carry forward answers extended to grid and single-choice questions

We recently released the functionality to forward multiple choice answers chosen by each respondent into further multiple choice questions, and have now extended the functionality to allow you to forward those multiple choice answers to single-choice questions and to the subjects of grid questions. This means you can dig deeper into the opinions of your target audience and move through funnel questions, with surveys that are personalised to the responses each consumer gives.

Gen Z and Millennial preset audiences in the US

You can now select to target Generation Z or Millennial respondents (targeting based on age, with nationally representative quotas on gender and region) when sending surveys to the US, with the touch of a single button. Choose either of these audiences in the Set audience tab of the survey editor.

Carry forward answers for hyper-relevant surveys

Forward a respondent's selected multiple choice answers through your survey, so that every question is hyper-relevant to each respondent. This removes - or "masks" - answers which haven't been selected, so respondents are presented with a narrower choice of relevant multiple choice answers as they move through your survey.

Export results to PowerPoint for faster presentation creation

Speed up the process of creating presentations from your survey results, by exporting your data straight to PPTX file, with or without filters applied! Find the story you want to tell in-platform, using demographic and answer filters, then export the results to PowerPoint for editable slides of all questions, plus word clouds representing open text answers.

[Beta] Merge surveys to compare results, plus charts

With our new comparison dashboards, you can easily compare data from different surveys in one view. You'll be able to quickly understand shifting behaviours and opinions across your target audiences over time or multiple surveys. [Note - this is a beta feature, currently under works]

Easy brand tracking with recurring surveys

You can now make your brand trackers recur every 1, 3 or 6 months with the touch of a button. The next surveys are populated as drafts, which you can edit if needed, then the next survey is sent automatically at the intervals you selected, from the date of your first survey. This saves you duplicating and scheduling your next brand trackers, and ensures they run at a regular cadence.

Admin and member permissions to help your team spend from the right credit pots

We've now introduced Attest administrators within each team. These administrators can create credit pots and, crucially, assign members of their team to these pots. Only members of pots can spend the credits assigned to that pot. This should help with budgeting, save credits which are ring-fenced for particular teams or projects, and empower your team to purchase surveys knowing they're using credits that are specifically assigned for them to use. In the Credits page administrators can see all credit pots and create new ones, whereas all other people can only see the pots they are members of in this view. All surveys can still be seen in the Team Surveys page.

Randomise groups of questions for creative and NPD tests

Now when you create a survey you'll have the option to add questions, text cards and groups! You can run sequential tests that are totally free from order bias by grouping assets or ideas with follow up questions, or by grouping sets of related questions, and randomising between the groups in the card list. Whether it's monadic or sequential testing that's more your thing, you can now do either with Attest.

Ethnicity and Hispanic origin available to target in the US

We're constantly adding new demographic profiles to our custom audience builder, to make sure you can always efficiently spend your Attest credits speaking to the consumers that you need. You can now target your US survey to chosen ethnicities and Hispanic origins, and add quotas to ensure the representation of each that you want to reach. And, as with any demographic profile, you can filter your results by these profiles in-platform.

Help your team spend credits from the right budget using credit pots.

You can now create, name and add a portion of your credits to distinct credit pots, to make sure every team, market or project has the correct credit budget assigned to them. However you choose to divide your credits in the Credits page, next time you purchase a survey you'll be able to choose which pot to draw from, and see all transactions within each pot in the Credits page too.

Moving card actions into the card

We'll be the first to admit it, it was a bit confusing that buttons like the delete card icon floated above the card in map view... but no more! Our designers are on the ball, and now you'll find all your card actions within the card itself.

Comment with confidence with new functionality

You can now more easily see which of your colleagues created the survey draft you're looking at, so you're sure you're commenting in the right place. Plus, you can delete comments, so you're sure you're commenting the right thing!

Increasing answer options from 8 to 10

Screen sizes are increasing, and so are the number of answers we can fit comfortably on a mobile, so we've upped our answer option limit from 8 to 10. Meaning you can test more sentiments, more competitors, more logos... the list goes on and on!

Export your teams' credit activity report

From the Credits page you can now download all transactions to a .csv file for you to use in any data analytics tool. Export the full data set for all Attest transactions across your team, to see credits spent, refunds and top-ups and interact with the data in any way that works for you.

More accurate results with randomised questions

Whatever you're testing - be it concepts, creatives, competitors and so on - you can have full confidence that the results are free from order bias by using our new randomisation feature. Shuffle the order of questions (consecutive or not, but they must be in a linear row unbroken by routing, piping or other survey logic) for survey respondents to give you the most accurate read on consumer reactions!

Take a look at your team's Attest usage in-platform

Whether you're a manager keeping tabs on credits spent, or just a teammate interested in what your colleagues are working on, the new Credits page in the Attest dashboard will help you see who's doing what, when, and where with their Attest credits. Get inspired by your colleagues' projects, and keep an eye on their spending, all in one place.

Receive notifications via our new Zapier integration

We've built an integration with Zapier, to make it easier for you to collaborate and share results. With Zapier and Attest you can create 'Zaps', the Zapier term for workflows that connect your apps together. The Zaps will notify you in your chosen platform when:

Invite your colleagues to join your Attest team

Here at Attest we're big on collaboration. Earlier this year we introduced comments to survey drafts, so you can work with your colleagues to create perfect surveys and get the answers you need.

Now you can invite your colleagues to Attest from the platform so you can work together with everyone you need to in order to get the job done.

Invite your colleagues via the Team page, and for control over who can gain access you'll only be able to invite colleagues with email domains that match yours.

Users you invite can then comment on your draft surveys, see survey results from your team and create their own research.

Annual Household Earnings mapped in 13 more markets

Household Earnings are one of the most popular demographics on the Attest platform, so we've added them as an option to 13 new markets across Europe, Asia, North and South America. Target consumers within bands of household earnings, apply custom quotas and filter results by this demographic, so you can better understand your consumers and highlight new market opportunities with richer insights.

Pipe answers into follow up questions

We've released a new feature called Piping, which allows anyone using the Attest survey editor to Pipe (or carry a respondent's answer over) from a single choice question into any other question. This allows you to make every survey hyper-relevant to each respondent, giving you better quality and more honest answers!

Share filtered results via the share survey link

Share specific views of your results, filtered by chosen demographics. Apply filters to your (or your colleagues') surveys, and capture that view to share with others. We've updated the Share results functionality to allow you to choose whether to share an unfiltered results view, of all demographics, or to share a filtered results view with the demographics you've applied. This allows you to share specific insights with your team, and easily highlight the golden nuggets of data in your results.

Easily spot the number of comments in a survey

Spot a new comment in your survey, or find the team drafts with ongoing discussions, thanks to the new comment count displayed on the survey listings pages (both My Surveys and Team Surveys). When you're inside the survey you can also see the number of comments displayed at the top of the comment sidebar.

Control which of your colleagues have access to Attest
Circumstances change, and sometimes you'll need to edit which of your colleagues can log in, draft surveys and see results on the Attest dashboard. We've put the power in your hands so that now you can do just that. Remove colleagues who are no longer in your team or company without having to contact our support team.

Move cards around in the list view
You spoke and we listened. A feature holding people back from fully migrating their drafts onto the new editor was that it was pesky to have to switch to the map view to move cards around. We added the ability to move cards to the card list in list view (and booted out the old editor while we were at it!). 

Share your draft with more control
You can now share draft surveys with any colleague in order to collaborate using the comment sidebar. If you don't want to receive comments, just share the results view instead! The results view is also accessible to people you want to share your survey with who don't have an Attest login, so you can make sure the right people have access to what you're working on!

Preview videos in the survey editor
Whether you need to check you've linked the right video, or just want to see how the respondent will see your creative assets, now you can preview videos you've added to questions in the card itself and in the survey preview.

Comment on your colleagues' survey drafts
We're big on teams collaborating on surveys; it helps you spot bias, correct typos and make sure the survey is primed to gather the best data to answer your burning questions. Now you can take a look at any of your colleagues' surveys, and offer feedback, ask questions and take notes in the Comments sidebar. Our in-house survey experts, the ACE team, can also comment on your drafts, just ask them to using the in-platform live chat! Teamwork makes the dream work, after all!

Route respondents from a whole card (not just from answers!)
When you're bringing multiple routes together, you can now route from a whole card, and save yourself having to route each answer to one destination. Simply click the routing icon at the top of the card (any question or text card, in either the map or list view) to turn it into a routing question, and select the card you'd like to send all the respondents to. Bringing routes back together can now be done with the touch of a single button.

Category tagging added to the survey editor

You can now tag your surveys based on the type of work you're doing on the Attest platform! This helps you organise your surveys, and your team's surveys, into specific needs addressed, to truly spell out the impact made.

In-survey video length extended to 3 minutes
60 seconds just wasn't cutting it - you let us know, and we fixed it! You can now ask your respondents to watch videos up to 3 minutes in length (in any question or text card, more on how, here!). A word to the wise, though... the shorter the video, the more engaged your respondents will be and the better quality data you'll get as a result. 

New view-only access to your colleague's drafts
Drafting your surveys with the help of colleagues is often important. Whether you just need an extra set of eyes, or help wording a question, being able to see what your colleagues are working on (and vice versa) is crucial. Now when you share a link to your survey (or find your colleagues' surveys through the Team Surveys area) your colleagues will see a view-only version of your draft survey. They can't make edits, but they can see what you're working on! Watch this space for more additions to this feature coming soon! 

Team page

Maybe you've already noticed a little addition to the navigation bar... the new Team page. Here you'll see all your colleagues who also have Attest accounts, so you know who you can collaborate with, and who still needs to be invited to join Attest.

You can now gather responses to any Attest survey, including the surveys you choose to send to your own audience, for up to 1 year! You can close your survey at any point after launch, once you've gathered the amount of responses you're after, but if you do nothing your survey will automatically close after one year - giving you plenty of time to get the responses you need!

Our new editor is the product of a few things; extensive research with our existing clients (you lot!) and our internal research experts, a proactive look at what the market needs, and a collaborative effort between our design and engineering teams. The final product empowers everyone - including research novices - to create better surveys, more easily and in less time, so that they can get to the answers that power their day-to-day decision-making. Because we all know that the best part of asking questions is getting actionable answers.

The purchase flow has been given an end-to-end make-over, so lots has changed. To keep things short and sweet, here are the highlights:

You’re free to work your way.

Part of making our tool more intuitive for clients includes giving you the freedom to work with your surveys in whichever view suits you best. While the list view allows you to edit the contents of question & text cards and introduce routes, switching to the map view presents the survey in a different view for you to easily visualise any routes you’ve added. Many of the features - adding and removing questions, and adding and removing routes, for instance - can be done in whichever view you prefer to work in.

We’ve made changes based on the way people want to use our platform.

We've flipped questions on their head. Now you can draft your question before you choose what answer type suits it best; single or multiple choice, grid, ranked, NPS or open text. 

Complex surveys made simple.

Longer surveys are often important, and dealing with (up to) 23 questions at a time can be hard to keep track of. We've made it simpler than ever to visualise your survey flow by adding a card list to the left hand side of the Draft tab. Scroll through the cards you’re using and click a card to jump straight to it. 

Expanding our global reach

Our mission is simple: to represent the global market. As such, we are constantly adding new countries to our reach, to allow our clients to explore new and potential markets all within our single platform. To support this goal, we have now added Kenya and Nigeria to our global reach. 

Sometimes speaking to your audience at a specific time of day is vitally important. Now you can schedule your surveys based on the timezone your consumers are in. No more calculating the time difference between your consumers and GMT, you just need to select the timezone from the dropdown menu in the "Confirm" tab, and the dashboard will automatically tell you the equivalent time in the default location (the UK). Read more about this feature here.

Audience: DMAs in the US market

Knowing you're reaching the right consumers with your adverts is super important. We've introduced Designated Market Areas as a demographic field when sending a survey to the US market. You can choose which DMAs should receive your survey, and filter the results by individual or groups of DMAs that you choose. This allows you to optimise your campaigns in your specific markets, and track those campaigns too. 

New sidebar design

One day, using Attest will be second-nature. Until then, we've improved the way you navigate around your dashboard. The newly redesigned side navigation bar makes it easy to find what you're looking for. Whether you're starting a survey from scratch, checking results or topping up your wallet, our improved side bar will help you get there sooner. 

See that 'i' in the bottom left? That's the new home for our Help Centre, so you can get your answers any time of the day or night. 

Exporting your data

If you're looking for the data from one or two questions, copy results direct from the Attest results dashboard and paste into a spreadsheet. You can even apply demographic filters and cross tabs in the dashboard, then copy that precise data set. 

Additional targeting in Belgium Region, Poland Region and Russia Oblast 

You can now target consumers based on region, province and even narrower locations in Belgium, Poland and Russia without having to include qualifying questions at the outset, reducing the budget and work for you; they’re available at the touch of a button, for free.

Increasing our pre-set market reach

If your brand markets to parents, then this update is for you! You can now target consumers (and filter results) based on the respondent's parental status, and the age and gender of their child(ren) in Hong Kong and Malaysia!