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The Different Ways You Can Give Us Real-Time Feedback

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Written by John Crawley
Updated over a year ago

At Accident.com, we value your input and strive to continuously enhance the quality of leads we deliver. By sharing feedback on the leads you receive, you play a crucial role in helping us refine our processes and ensure we're connecting you with the most relevant and valuable opportunities.

We offer three convenient methods for you to provide feedback on leads:

  1. Thumbs Up/Thumbs Down Voting

    • Within our attorney platform, you'll find a simple thumbs up/thumbs down voting system for each lead.

    • This allows you to quickly indicate whether a lead is a good fit for your firm or not.

    • For detailed instructions on using this feature, please refer to our article: How to Upvote Or Downvote Leads

  2. Weekly Disposition Reports

    • If you prefer, you can submit a weekly disposition report to our team.

    • In this report, you can provide feedback on the leads received during that period.

    • Our team will update the voting on your behalf based on the information you provide.

  3. API Integration

  • For firms with an existing CRM or case management system, we offer the option of API integration.

  • This integration allows us to receive real-time feedback when you mark a lead as assigned or not within your system.

  • Our team can work with you to set up this seamless, automated feedback loop.

Your feedback is invaluable as it helps us continuously optimize our lead generation and delivery processes. By taking a few moments to share your insights, you're not only improving your own experience but also contributing to the success of our entire network of attorney partners.

If you have any questions about providing feedback or would like to explore the API integration option, please don't hesitate to reach out to us at partnerships@accident.com. We're here to assist you every step of the way.

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