Here’s how to run a one-time ACH payment through our Billing module.
Step 1:
Navigate to the “Billing” tab, and find the resident you need to run an ACH payment for. Click into their profile.
Step 2:
Click the “Resident Actions” dropdown on the top right of their page.
Step 3:
Click “Run ACH Payment “
Note: Admins can only run payments for statement balances.
Step 4:
Review the details and click “Pay Now.” You can now select a specific amount for the ACH pull. If there are multiple payers with ACH connections set up, you can also choose which payer to pull the payment from. Please note: if a payer has a maximum authorized amount set for ACH payments, a one-time payment cannot exceed that limit.
The ACH receipt can be viewed in the transaction history.
