This article outlines how to add a credit to a resident's chart that will be processed in the next statement issued. You can add a credit set by the community or a one-time credit.
Step 1:
Navigate to the Billing tab and click on the resident's profile, then click on the "Record Credit" button on the top right.
Step 2:
Fill out the required information in the window. The dropdown will include multiple options to choose from, and most options will pre-populate the amount field.
Step 3:
Once all the information has been added, press "Save" to finish. If you include an additional description, it will display on the statement.
