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How to resolve a possible duplicate medication order - Reject Order

Learn how to resolve a possible duplicate medication order by rejecting the order.

Courtney Rule avatar
Written by Courtney Rule
Updated over a year ago

Please use caution when using this feature.

Within the 'Match Orders' screen select 'Reject order':

Select 'Reject Order'

Note: Please refresh your screen after selecting 'Reject Order'. Once the medication order is 'Rejected' the order will no longer be in a 'Pending' state and will be removed from the 'Medication' tab.

Note: If a medication order is accidentally rejected please reach out to August Health support for assistance.

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