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eMAR: How to resolve a missed medication

How to fix missed meds

Rudi Jones avatar
Written by Rudi Jones
Updated over 2 months ago

On the Pass Meds page, any missed medications will be indicated as overdue with a red alert icon. To find any missed medications from previous days, navigate to the Progress tab from the left menu.


Option 1 - On the Pass Meds page

Step 1:

In the Pass Meds Tab, missed meds are indicated with a red alert message showing the medication is overdue. Click on the resident with the overdue medication.

Step 2:

Click the "Mark as done" button on the overdue med card to document a medication as 'given'.

Step 3:

A pop-up will appear for you to enter the reason that the med was given late. Select your reason and leave a note if necessary. Click "mark as done" to confirm the med was given.

A green check mark will appear on the med card to indicate the med was given. You can confirm the med pass by clicking the button on the bottom right of the page.



Option 2 - On the Progress page

Step 1:

Click into the Progress tab from the left side menu.

Step 2:
Missed medications will appear by date at the top of the page. Click the date you are resolving missed medications for.


​Step 3:

Once you click the date of the missed medication, the chart will update. You can find the overdue medications in red on the chart. At the bottom of the chart, click on the med pass with the overdue medications.


​Step 4:

After selecting the appropriate med pass from the chart, the list of residents below the chart will update for you to easily find the residents with overdue medications. You can click on the appropriate resident to


Click on the resident to be taken to the med pass of their missed medications. In the med pass, you can document the missed medications as given or as exceptions to resolve.
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